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Computerworld
By TODD R. WEISS
SEPTEMBER 04, 2002
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Three consumer groups today angrily launched a petition drive to ask the
U.S. Federal Trade Commission (FTC) to stop deceptive and unsolicited
commercial junk e-mail, or spam, from filling the in-boxes of Internet
users.
At a press conference held at the J.W. Marriott Hotel in Washington, the
groups charged that the unregulated flow of millions of commercial e-mails
sent out daily by marketing companies harms consumers through fraud and
frustration.

Samuel Simon, chairman of the nonprofit Telecommunications Research and
Action Center (TRAC) in Washington, said the FTC must take action "to halt
the outrageous excesses of bulk e-mail senders."

TRAC was joined by the Washington-based National Consumers League and the
San Francisco-based nonprofit group Consumer Action in unveiling
banthespam.com, a Web site where consumers can log their comments and
negative experiences about receiving unwanted spam. The comments will be
sent to the FTC for review as part of a massive online petition the consumer
groups hope to use to get the FTC to act.

Simon said the groups want the FTC to use its powers under the Federal Trade
Act to deal with unregulated e-mail transmissions from marketing companies.

Under proposed rules the consumer groups want enacted, it would be unlawful
and deceptive to misrepresent the sender of a commercial e-mail message, as
well as to misrepresent the subject of the e-mail in the header or title. It
would also be unlawful for commercial e-mails to be sent without reliable
and accurate contact information, as well as illegal to make it difficult
for recipients to remove their names from a sender's e-mail lists.

It would also be unlawful under the proposal for a commercial e-mail sender
to leave a recipient's name on an e-mail list after a recipient has asked to
be removed.

"We need your help, and we urge everyone to go to banthespam.com and be
heard," Simon said. "This is your chance to do something about it."

Susan Grant, vice president of public policy for the National Consumers
League, said FTC action is needed because of the constant assault consumers
face in their in-boxes from marketers pushing work-at-home schemes, phony
credit card offers and other frauds, as well as products ranging from Viagra
to pornography.

"The Federal Trade Commission needs to stop the epidemic now ... before it
gets completely out of hand and kills the online marketplace," she said.

An FTC spokesman declined to comment this morning. But the agency issued a
statement from J. Howard Beales III, the director of the FTC's Bureau of
Consumer Protection. In his statement, Beales said the agency is concerned
about the problem and will review the petitions from the three consumer
groups. "We have brought numerous cases against deceptive and misleading
spam practices, and that's exactly what we'll continue to do," he said.

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