I had a user today come to me and say that none of the emails they sent today where delivered even though they left the usersHave you checked the Declude JunkMail log file to see which test(s) the E-mail failed? Have you checked your \IMail\Declude\global.cfg file to see what tests are set to "DELETE"?
outbox. After a general look over I found that every email they were sending it was being blocked and deleted as spam by declude
global.cfg
Not sure what the problem was ...
and none of my other users are having this problem. I added this user to the white list even thoughIt's not a problem -- it is the standard operation of Declude JunkMail. If you scan outgoing E-mail and have it deleted when it fails certain tests, well, it will get deleted if it fails those tests.
the mail server is already on the white list and now they are able to send email and have them get past declude.
Has anyone else seen this problem?
-Scott
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