Put a space after "cum " (without the quote marks, of course) in your filter
file and that will keep it from catching the users name.

Bill

-----Original Message-----
From: Greg Foulks [mailto:greg.foulks@;nfti.com]
Sent: Tuesday, October 22, 2002 12:00 PM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] Strange problem


I found the problem.

I have a block on the word c u m (take out the spaces) in my wordfilter list
and the users name is ac u mmings (take out the
spaces).

How can I block the word c u m(take out the spaces) without affecting this
user?


Greg Foulks, MCP
NewFound Technologies, Inc.
http://www.nfti.com
Email: [EMAIL PROTECTED]
Voice: 614.318.5036
Fax: 614.318.5005


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:Declude.JunkMail-owner@;declude.com]On Behalf Of R. Scott Perry
Sent: Tuesday, October 22, 2002 2:34 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] Strange problem



>I had a user today come to me and say that none of the emails they sent
>today where delivered even though they left the users
>outbox. After a general look over I found that every email they were
>sending it was being blocked and deleted as spam by declude
>global.cfg
>
>Not sure what the problem was ...

Have you checked the Declude JunkMail log file to see which test(s) the
E-mail failed?  Have you checked your \IMail\Declude\global.cfg file to see
what tests are set to "DELETE"?

>and none of my other users are having this problem. I added this user to
>the white list even though
>the mail server is already on the white list and now they are able to send
>email and have them get past declude.
>
>Has anyone else seen this problem?

It's not a problem -- it is the standard operation of Declude JunkMail.  If
you scan outgoing E-mail and have it deleted when it fails certain tests,
well, it will get deleted if it fails those tests.
                         -Scott

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