I'm a bit confused. Which one is the correct syntax?

SUBJECT         3       CONTAINS        You're a WINNER

or

SUBJECT         3       CONTAINS        "You're a WINNER"
That depends on what you are looking for. The first one will catch the phrase if it is in the subject, whether or not there are quotes around it. The second one will catch the phrase only if there are quotes around it. Declude JunkMail won't do anything with the quotes; it will just assume that they are part of the text you are looking for.
-Scott

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