That is correct. Since you have a copy of all E-mail sent to [EMAIL PROTECTED], the actions for @nexustechgroup.com will be taken on the E-mail unless [EMAIL PROTECTED] has a per-user setting to use the IGNORE action.> Do you have IMail set up to send a copy of all E-mail to an account > @nexustechgroup.com? If so, you can either set up a per-user configuration > for that account (using the IGNORE action), or you can download the latest > beta (1.67) which will automatically disable all spam checking on "copyall" > accounts. > -Scott>From what I can tell IMail IS configured to send a copy of all e-mail to the account [EMAIL PROTECTED] I found this under IMail Administrator -> localhost -> SMTP Security. Under the section labeled Copy All Mail the Enable checkbox is checked. When you say "that account" are you referring to [EMAIL PROTECTED]?
That is correct. For every incoming E-mail, IMail adds a recipient of "[EMAIL PROTECTED]", so Declude JunkMail will see two recipients, rather than just one.Does this mean that even though I took extra steps to make sure our e-mail hosting customers would not be affected by our Declude JunkMail testing that all of the domains on our IMail Server could be receiving "SPAM" in the subject?
> So I've read the Per-User Configuration section. It sounds like I have 2
> options here:
> Option #1) Setup a Per-User Configuration for [EMAIL PROTECTED]
> Option #2) Setup a WHITELIST entry for [EMAIL PROTECTED]
No -- if you whitelist E-mail to [EMAIL PROTECTED], the E-mail will pass all spam tests, so no action will be taken on the E-mail. For this address, you aren't looking to whitelist the E-mail or take any action -- you want Declude JunkMail to silently ignore it. To do that, you can use Option #1, or you can upgrade to the latest beta (where Declude JunkMail will detect that it is a "copyall" account and ignore it).
This is one of the tricky cases where you have 2 or more recipients for an E-mail, and Declude JunkMail needs to determine the best course of action to take on the E-mail (as both recipients need to receive an identical copy of the E-mail).
I would recommend upgrading to the latest beta in this case.
-Scott
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