I know this sounds elementary but you yourself might want to make sure that
Real-time File protection is enabled on their system and do a full manual
scan.

Googling for MAPISP32 and CPU turns up some interesting hits.

John Tolmachoff MCSE, CSSA
IT Manager, Network Engineer
RelianceSoft, Inc.
Fullerton, CA  92835
www.reliancesoft.com


> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
> [EMAIL PROTECTED] On Behalf Of Keith Purtell
> Sent: Friday, February 28, 2003 12:32 PM
> To: Declude JunkMail (E-mail)
> Subject: [Declude.JunkMail] OT: runaway process MAPISP32
> 
> Pardon me going off topic, but we've exhausted our normal diagnostics on
this
> Outlook problem. I
> have two users (software developers) who both run Windows/Office 2000 and
> started having email
> trouble today. It doesn't send or receive, acts very sluggish, and when
they check
> the Task Manager
> an executable named MAPISP32 is hogging the CPU. I know there's a worm
> named W32.magistr.24876 that
> sometimes takes this file name, but we're running Symantec AntiVirus
Corporate
> Edition and both
> users are up to date on virus definitions. Plus they are properly patched
via
> Windows Update. Also
> ran a utility to remove spyware. (Part of my emphasis on possible worm is
that
> these developers have
> been working with a client who is reporting similar problems.) Tried
searching the
> MS site and the
> Web but didn't find anything. I checked the mail server for evidence of
excessive
> outgoing traffic
> but didn't find anything there either. Tips?
> 
> Keith Purtell, Web/Network Administrator
> VantageMed Operations (Kansas City)
> Email:  [EMAIL PROTECTED]
> 
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> 
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