Boy, tell me about it. We have been having this problem for a few weeks now. The big problem is that we automatically send out serial numbers for our software when users order on line. When the users don't get them, they call us on the 800 number and generally ask a few other questions while they are at it. We have had serial number calls turn into 30 minute calls all because of this challenge/response business. I figure each one of these costs an average of $18-$20. We are now getting between 5-8 per day. It adds up fast.
Brian On 05/27/03 1:28pm you wrote... >Hi; > >Our accounting is now starting to receive confirmation email requests >because the spam software does not have our email. Our donation management >system sends receipts to individuals when they make a donation. Now their >spam software is requesting confirmation. > >Since this topic was discussed a while back I just thought to express the >pain associated with this system. > >===Your message > >"Receipt [$150.00] Organization name deleted" >is temporarily being held because your email address is >not recognized by my spam protection software. >To confirm your email address and deliver your message >just reply to this email by pressing REPLY, then SEND >in your email program. >Or, send a blank email to: >[EMAIL PROTECTED] >This one-time step will automatically add you to my list, >and all future emails from you will be delivered without delay. > >===== >imagine if we have to respond to every receipt mailed to people so they can >receive the receipt. I sure hope this methodology not receive a wider level >of acceptance. Online merchants will go through hell... > >Regards, > >Kami > > --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
