I'm not seeing the value in the hold action... does this mean that an administrator type has to search the server's hold directory periodically and scroll through messages looking for false positives? Then I assume you would want to manually move them back into the recipient's inbox? Seems like an unending thankless task which noone really has time for, in addition to filling up the HDD with spam.
Am I right in understanding that the hold action simply puts the email in a separate directory? Or am I missing something?
That's exactly what the HOLD action does. What were you looking for?
-Scott
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