Thank you VERY much for your reply. From what I understand (in your message), I'm wasting my time by making the $default$.JunkMail file available (FTP was just the method I was using to access the file) -since the Global.CFG file overwrites it anyway.
Not quite.
The WHITELIST command only goes in the global.cfg file. But making changes to any of the config files will not affect any of the other config files (in other words, Declude JunkMail will never write to any of the config files).
The file structure is IMail\Declude\mail.customerdomain.com\$default$.JunkMail (the Global.CFG file is in the Declude folder). My impression was that the customer settings would point to $default$.JunkMail file and they could have their settings different from the Global.CFG ones.
In this case, the IMail\Declude\mail.customerdomain.com\$default$.JunkMail file could have a line "WHITELISTFILE C:\IMail\Declude\mail.customerdomain.com\whitelists.txt", which would automatically whitelist any E-mail from E-mail addresses or domains listed in the C:\IMail\Declude\mail.customerdomain.com\whitelists.txt file.
If you are providing FTP access to the config files, then you could either add an appropriate WHITELISTFILE line to all of the config files, or have your customers add them themselves if they want. Then can then use FTP to alter the C:\IMail\Declude\mail.customerdomain.com\whitelists.txt file, letting them whitelist mail themselves.
What method would you recommend to let the customers edit their individual e-mail domains? Or would you even attempt this at all?
Others on this list may have better answers to these questions.
The answer to these questions would depend a lot on the needs of your customers and their skills.
-Scott
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