R. Scott Perry wrote:

The main reason this wasn't done was because it wasn't clear that this was going to be as big an issue for our customers as it turned out to be. The thought was that since this is normally a relatively minor test, anyone that it does affect adversely would just comment out the test.


IMO, anything that has a measurable detrimental affect on all systems and all E-mail is very well within the bounds of what needs to be communicated from my perspective, even if it is only scored at one point in a default config. Not even a second thought.

My issue was similar to Kami's where I was using the test is combinations to add extra weight, and the bug had the effect of making a false positive with a single test much worse. It would have taken me hours to clean everything up if I had not known about it until this morning.

Even regarding other far more minor bugs; I've spent many wasted hours trying to diagnose what was going on with bugs that were already known to Declude. If such information was available to me by list or by site of known issues, I would certainly save myself time and also prevent other issues from occurring that I wasn't aware of. Take for example the Subject parsing bug that was discovered with the introduction of Yahoo's Domain Keys. I had two other people report to me issues with my GIBBERISHSUB filter because of this bug, and at first when presented with it, I didn't realize that this was the bug that was reported on this list until I looked at it for about 15 minutes and suddenly remembered. So something as minor as the bug that was primarily affecting only messages from Yahoo, and was mostly only causing issues with a somewhat common custom filter, in fact had some effect. I'm afraid that everyone running GIBBERISHSUB right now is scoring the majority of messages from Yahoo because of this, a fact probably completely overlooked at Declude when determining what to do with it.

I think what is best is to allow us to determine what information is useful and what isn't, but naturally within a reasonable limit. I consider having access to brief descriptions of all known bugs upon discovery to be highly valuable, and a time saver for myself as well as something that will help me improve my QOS. I would prefer this information to be 'pushed' to me in E-mail, but I would be happy with it any way that I could get it. If you do decide to push it, you might want to include the option to join a list for this purpose as part of a more generalized announcement or in the footer for the listserv. I'll bet that if made aware of the option, a large number if not most Declude admins would choose it.

Matt

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