It did affect us throwing weight higher on emails that would not have otherwise failed the Spam Header Filter. We hold on a relatively low weight of 13 compared to other configs I have seen posted with weights of 100, 200, etc. The bottom line is if I did not stroll in here on New Years and catch the posts about the bug, there would have been a lot more of my customer e-mails not getting through due to this. It was not that big a deal for us, and yes I took action and commented out, and now more Spam possibly getting through not reaching same weight we would hold or delete upon. So now I have to possibly adjust another test I guess to make up for it, until the fix? I am monitoring and hoping Sniffer will fill the gap if any.
If I had not seen the posts, would the affect for us and our clients have been detrimental? Not really because most of my customers away for holidays too and we are not a huge firm with huge commercial clients. But... if I did have a huge commercial client base - the point of sharing the info and a little advise as a result does seem very prudent. It's not the product, it is communication to me the customer with better warning like "if this bug affects you, do the following until we get it fixed." I guess I am making a mountain out of a mole hill spoiled with great support and communication in the past. But remember this is a primary reason I have always "went out of my way" to praise Declude too! -Don -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry Sent: Monday, January 03, 2005 5:01 PM To: [email protected] Subject: RE: [Declude.JunkMail] 2005 SpamHeaders Glitch? >1. An acknowledgement on the list from someone that they knew about the >problem - it WAS a holiday and I think people should have lives - but just a >"hey we know" within 24 hours would've been nice. Yes, that would have been nice. It did take a bit more than 24 hours for an official response on the list. >2. A simple e-mail note to all customers ASAP stating "The spamheaders test >has a bug causing it to catch and add weight to every e-mail sent in 2005. >It is suggested that you comment it out or reduce (or remove) its weight to >avoid false positives. We are working on a fix and will post it to the >website as soon as possible" The main reason this wasn't done was because it wasn't clear that this was going to be as big an issue for our customers as it turned out to be. The thought was that since this is normally a relatively minor test, anyone that it does affect adversely would just comment out the test. -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. ---- This outgoing message is guaranteed to be authentic by Message Level users. Guarantee the authenticity of your email @ http://www.messagelevel.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. ------------------------------ CompBiz.Net scanned for Virus' --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
