Keith, you've got 3 things going on here:

1) RFC compliance.  Maybe it's a requirement, maybe not.  I think RFC 
compliance is a red herring.  Both sides are not playing nice.

2) .local isn't a legitimate Internet domain; there are legitimate extensions 
recognized as being private, like .test

3) Why not just change the customer's HELO?  It's a simple change, but it comes 
up a lot.

If you're using MS SMTP to deliver the mail, go to SMTP Connector Properties, 
go to the Delivery tab, and click on the Advanced button.  Type in the PTR name 
in the "Fully-qualified domain name" field.

You can click on the Help button for actual honest-to-goodness help (unlike the 
fluff that recites the labels you've already read that is so common in help 
pages).

Andrew 8)

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Keith Johnson
Sent: Monday, March 07, 2005 1:48 PM
To: [email protected]
Subject: [Declude.JunkMail] OT: RFC DNS Information


Does the following break in RFC compliance issues with servers required to 
accept email?  Customer has proper PTR Records for IP, however, domain name is 
a private one, i.e. customer.local    Thanks for the aid.
 
Denied Message Reads:
 
Our mail system now 'requires' that your outgoing mail servers identify with a 
valid hostname.  The only requirement is that it exist in DNS publicly.
 
 
-Keith
 
 
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