The one thing I want to be careful on is us speculating - we have no idea what happened and I am sure there is a good explanation behind what happened. I can only hope so as I leaked a TON of spam this weekend that I will have to explain why to my customers etc.

Just keep an eye on your upgraded 3.0.5.22 - as I only got about 24 hours before mine went south again.

Darrell

------------------------------------------------------------------------
Check out http://www.invariantsystems.com for utilities for Declude And Imail. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers.


----- Original Message ----- From: "Don Brown" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Monday, December 26, 2005 11:18 AM
Subject: Re: [Declude.JunkMail] License Downgraded [was All I wan't for Christmas is not to be paged!)


There was no human intervention here.  Perhaps there was on the
Declude side of the equation.

I have never liked the 'ET call home' method of license validation. It
is a security risk on its face - nothing personal to Declude and it is
something else that can break. A new license key upon each renewal
would be better IMHO.


Monday, December 26, 2005, 10:05:20 AM, Andy Schmidt <[EMAIL PROTECTED]> wrote:
AS> Hi Darrell:

AS> I had been assured by the highest authority that it would require HUMAN AS> intervention if there was ever going to be a licensing "mismatch" detected,
AS> before the "remote deactivation" of a license.

AS> We will need to watch for their explanation to see whether that policy has AS> now changed for the worse -- with the very obvious result everyone had been
AS> fearful of (that any automatic process WILL fail at SOME point.)

AS> I cannot afford to run mission critical applications 24x365, if I have to
AS> blindly rely on the availability of third party resources that I know
AS> nothing about.

AS> Best Regards
AS> Andy Schmidt

AS> Phone:  +1 201 934-3414 x20 (Business)
AS> Fax:    +1 201 934-9206


AS> -----Original Message-----
AS> From: [EMAIL PROTECTED]
AS> [mailto:[EMAIL PROTECTED] On Behalf Of Darrell
AS> ([EMAIL PROTECTED])
AS> Sent: Monday, December 26, 2005 10:49 AM
AS> To: [email protected]
AS> Subject: Re: [Declude.JunkMail] License Downgraded [was All I wan't for
AS> Christmas is not to be paged!)

AS> I sent an email back into support last night as I started having slow
AS> processing again. I have reverted back to 2.0.6 and all is running well.
From what I can tell (AND I COULD BE WRONG) it appears that the
licensing
AS> process is broke at the Declude end. I *think* one of the name servers they
AS> run (ns.decludekey.us ) for a domain cphzkey.com is/was down over the
AS> weekend.  I am still waiting for support to respond.

AS> I am not going to go into speculation about the licensing process, because I
AS> don't want to feed any bad info because I have no idea how it works.
AS> However, from what I troubleshoot on my system coupled with reviewing a AS> user.dmp/dr. watson from the decludeproc during the issue I feel comfortable AS> in saying my problems that I seen on my system over the weekend are caused
AS> by a failure to validate its license.

AS> Darrell

AS> ------------------------------------------------------------------------
AS> Check out http://www.invariantsystems.com for utilities for Declude And AS> Imail. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG
AS> Integration, and Log Parsers.

AS> ----- Original Message -----
AS> From: "Dave Doherty" <[EMAIL PROTECTED]>
AS> To: <[email protected]>
AS> Sent: Monday, December 26, 2005 10:27 AM
AS> Subject: Re: [Declude.JunkMail] License Downgraded [was All I wan't for
AS> Christmas is not to be paged!)


FWIW,

We are not seeing this problem.

-d


----- Original Message -----
From: "Don Brown" <[EMAIL PROTECTED]>
To: <[email protected]>; <[EMAIL PROTECTED]>
Sent: Monday, December 26, 2005 10:10 AM
Subject: Re: [Declude.JunkMail] License Downgraded [was All I wan't
for Christmas is not to be paged!)


Our install of Junkmail Pro is also running as standard.  We've
rebooted several times and can't get it to restore to Pro.


Saturday, December 24, 2005, 10:36:37 PM, Darrell
([EMAIL PROTECTED]) <[EMAIL PROTECTED]> wrote:
Dsic> So here it is the night before Christmas and all though the
Dsic> house
not a
Dsic> creature was stirring not even a mouse.
Dsic> My pager starts going off incenstantly - so I jump up to see
Dsic> what's
the
Dsic> matter - oh my queues are filling up faster and faster...
Dsic> Sorry about that - maybe its the Christmas spirit that grabbed
me...

Dsic> When I got into the server my proc folder was around 2500+
Dsic> q*.smd
files.
Dsic> Thank god for QueueMon :)

Dsic> At first I had no idea what was going on - my proc folder was
growing and
Dsic> growing.  I checked the usual suspects (DNS, etc) and
Dsic> everything
was working
Dsic> fine.  I started to sift through the logs and noticed a huge
Dsic> amount
of
Dsic> messages that were failing a lot of tests and should have been
Dsic> held
or
Dsic> deleted but were being marked with "LAST ACTION=IGNORE".

Dsic> I bumped up the log levels and started to see the following:

Dsic> Sorry, filters [REVERSEWEIGHTDNS] are only available in Declude
JunkMail Pro
Dsic> Using [no] CFG file outgoing. Pro version required for outgoing
mail.

Dsic> Not to mention I noticed messages being cleared very slowly.
Dsic> After
several
Dsic> restarts of the "Declude Proc" service things started to move
again - I am
Dsic> not sure if it was because of the multiple Declude proc
Dsic> restarts or
putting
Dsic> in the DNSOVERIDE command that we used back under 2.0.6 see -
Dsic>
http://www.mail-archive.com/[email protected]/msg24661.htm
l

Dsic> After a couple of restarts of the decludeproc service and the
DNSOVERIDE
Dsic> command my Declude started working again as a PRO version and
messages
Dsic> started being blocked and processing very quickly.  My queues
Dsic> than
cleared
Dsic> up.

Dsic> I am a bit sick to my stomach over this as I leaked to my
Dsic> customers
probably
Dsic> 4-6K spam's over the entire 3 hour period from when this
Dsic> started to
when it
Dsic> was finished.  I will have a bit of explaining to do I imagine
Dsic> on
Tuesday if
Dsic> not sooner.

Dsic> Has anyone seen this?  Any explanations on what could have
Dsic> caused
this.  I
Dsic> just keep thinking what if I did not have monitoring to catch
Dsic> this
in time -
Dsic> I probably would not have checked the servers until Tuesday.
Dsic> My
only guess
Dsic> is that my server failed in the "phone home" license check and
downgraded
Dsic> itself.

Dsic> Darrell
Dsic> ---------------------------------------------------------------
Dsic> --------- Check out http://www.invariantsystems.com for
Dsic> utilities for Declude
And
Dsic> Imail.  IMail/Declude Overflow Queue Monitoring, SURBL/URI
integration, MRTG
Dsic> Integration, and Log Parsers.

Dsic> ---
Dsic> [This E-mail was scanned for viruses by Declude EVA
www.declude.com]

Dsic> ---
Dsic> This E-mail came from the Declude.JunkMail mailing list.  To
Dsic> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
Dsic> type "unsubscribe Declude.JunkMail".  The archives can be found
Dsic> at http://www.mail-archive.com.



----
Don Brown - Dallas, Texas USA     Internet Concepts, Inc.
[EMAIL PROTECTED]       http://www.inetconcepts.net
(972) 788-2364                    Fax: (972) 788-5049
----

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----
Don Brown - Dallas, Texas USA     Internet Concepts, Inc.
[EMAIL PROTECTED]       http://www.inetconcepts.net
(972) 788-2364                    Fax: (972) 788-5049
----

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