Darrell I had a similar problem a few months ago. I found our firewall was not allowing our mail server to query (I think) a declude site. For us it resulted in a memory leak as well as periodic declude failure for spam. It would take anywhere from 4 to 18 hours to fail. It was fixed once I allowed the outgoing query throught the firewall.
John -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Darrell ([EMAIL PROTECTED]) Sent: Monday, December 26, 2005 8:30 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] License Downgraded [was All I wan't for Christmas is not to be paged!) The one thing I want to be careful on is us speculating - we have no idea what happened and I am sure there is a good explanation behind what happened. I can only hope so as I leaked a TON of spam this weekend that I will have to explain why to my customers etc. Just keep an eye on your upgraded 3.0.5.22 - as I only got about 24 hours before mine went south again. Darrell ------------------------------------------------------------------------ Check out http://www.invariantsystems.com for utilities for Declude And Imail. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. ----- Original Message ----- From: "Don Brown" <[EMAIL PROTECTED]> To: <Declude.JunkMail@declude.com> Sent: Monday, December 26, 2005 11:18 AM Subject: Re: [Declude.JunkMail] License Downgraded [was All I wan't for Christmas is not to be paged!) > There was no human intervention here. Perhaps there was on the > Declude side of the equation. > > I have never liked the 'ET call home' method of license validation. It > is a security risk on its face - nothing personal to Declude and it is > something else that can break. A new license key upon each renewal > would be better IMHO. > > > Monday, December 26, 2005, 10:05:20 AM, Andy Schmidt > <[EMAIL PROTECTED]> wrote: > AS> Hi Darrell: > > AS> I had been assured by the highest authority that it would require > HUMAN > AS> intervention if there was ever going to be a licensing "mismatch" > detected, > AS> before the "remote deactivation" of a license. > > AS> We will need to watch for their explanation to see whether that policy > has > AS> now changed for the worse -- with the very obvious result everyone had > been > AS> fearful of (that any automatic process WILL fail at SOME point.) > > AS> I cannot afford to run mission critical applications 24x365, if I have > to > AS> blindly rely on the availability of third party resources that I know > AS> nothing about. > > AS> Best Regards > AS> Andy Schmidt > > AS> Phone: +1 201 934-3414 x20 (Business) > AS> Fax: +1 201 934-9206 > > > AS> -----Original Message----- > AS> From: [EMAIL PROTECTED] > AS> [mailto:[EMAIL PROTECTED] On Behalf Of Darrell > AS> ([EMAIL PROTECTED]) > AS> Sent: Monday, December 26, 2005 10:49 AM > AS> To: Declude.JunkMail@declude.com > AS> Subject: Re: [Declude.JunkMail] License Downgraded [was All I wan't > for > AS> Christmas is not to be paged!) > > AS> I sent an email back into support last night as I started having slow > AS> processing again. I have reverted back to 2.0.6 and all is running > well. >>>From what I can tell (AND I COULD BE WRONG) it appears that the >>>licensing > AS> process is broke at the Declude end. I *think* one of the name > servers they > AS> run (ns.decludekey.us ) for a domain cphzkey.com is/was down over the > AS> weekend. I am still waiting for support to respond. > > AS> I am not going to go into speculation about the licensing process, > because I > AS> don't want to feed any bad info because I have no idea how it works. > AS> However, from what I troubleshoot on my system coupled with reviewing > a > AS> user.dmp/dr. watson from the decludeproc during the issue I feel > comfortable > AS> in saying my problems that I seen on my system over the weekend are > caused > AS> by a failure to validate its license. > > AS> Darrell > > AS> ------------------------------------------------------------------------ > AS> Check out http://www.invariantsystems.com for utilities for Declude > And > AS> Imail. IMail/Declude Overflow Queue Monitoring, SURBL/URI > integration, MRTG > AS> Integration, and Log Parsers. > > AS> ----- Original Message ----- > AS> From: "Dave Doherty" <[EMAIL PROTECTED]> > AS> To: <Declude.JunkMail@declude.com> > AS> Sent: Monday, December 26, 2005 10:27 AM > AS> Subject: Re: [Declude.JunkMail] License Downgraded [was All I wan't > for > AS> Christmas is not to be paged!) > > >>> FWIW, >>> >>> We are not seeing this problem. >>> >>> -d >>> >>> >>> ----- Original Message ----- >>> From: "Don Brown" <[EMAIL PROTECTED]> >>> To: <Declude.JunkMail@declude.com>; <[EMAIL PROTECTED]> >>> Sent: Monday, December 26, 2005 10:10 AM >>> Subject: Re: [Declude.JunkMail] License Downgraded [was All I wan't >>> for Christmas is not to be paged!) >>> >>> >>>> Our install of Junkmail Pro is also running as standard. We've >>>> rebooted several times and can't get it to restore to Pro. >>>> >>>> >>>> Saturday, December 24, 2005, 10:36:37 PM, Darrell >>>> ([EMAIL PROTECTED]) <[EMAIL PROTECTED]> wrote: >>>> Dsic> So here it is the night before Christmas and all though the >>>> Dsic> house >>>> not a >>>> Dsic> creature was stirring not even a mouse. >>>> Dsic> My pager starts going off incenstantly - so I jump up to see >>>> Dsic> what's >>>> the >>>> Dsic> matter - oh my queues are filling up faster and faster... >>>> Dsic> Sorry about that - maybe its the Christmas spirit that grabbed >>>> me... >>>> >>>> Dsic> When I got into the server my proc folder was around 2500+ >>>> Dsic> q*.smd >>>> files. >>>> Dsic> Thank god for QueueMon :) >>>> >>>> Dsic> At first I had no idea what was going on - my proc folder was >>>> growing and >>>> Dsic> growing. I checked the usual suspects (DNS, etc) and >>>> Dsic> everything >>>> was working >>>> Dsic> fine. I started to sift through the logs and noticed a huge >>>> Dsic> amount >>>> of >>>> Dsic> messages that were failing a lot of tests and should have been >>>> Dsic> held >>>> or >>>> Dsic> deleted but were being marked with "LAST ACTION=IGNORE". >>>> >>>> Dsic> I bumped up the log levels and started to see the following: >>>> >>>> Dsic> Sorry, filters [REVERSEWEIGHTDNS] are only available in Declude >>>> JunkMail Pro >>>> Dsic> Using [no] CFG file outgoing. Pro version required for outgoing >>>> mail. >>>> >>>> Dsic> Not to mention I noticed messages being cleared very slowly. >>>> Dsic> After >>>> several >>>> Dsic> restarts of the "Declude Proc" service things started to move >>>> again - I am >>>> Dsic> not sure if it was because of the multiple Declude proc >>>> Dsic> restarts or >>>> putting >>>> Dsic> in the DNSOVERIDE command that we used back under 2.0.6 see - >>>> Dsic> >>>> http://www.mail-archive.com/declude.junkmail@declude.com/msg24661.htm >>>> l >>>> >>>> Dsic> After a couple of restarts of the decludeproc service and the >>>> DNSOVERIDE >>>> Dsic> command my Declude started working again as a PRO version and >>>> messages >>>> Dsic> started being blocked and processing very quickly. My queues >>>> Dsic> than >>>> cleared >>>> Dsic> up. >>>> >>>> Dsic> I am a bit sick to my stomach over this as I leaked to my >>>> Dsic> customers >>>> probably >>>> Dsic> 4-6K spam's over the entire 3 hour period from when this >>>> Dsic> started to >>>> when it >>>> Dsic> was finished. I will have a bit of explaining to do I imagine >>>> Dsic> on >>>> Tuesday if >>>> Dsic> not sooner. >>>> >>>> Dsic> Has anyone seen this? Any explanations on what could have >>>> Dsic> caused >>>> this. I >>>> Dsic> just keep thinking what if I did not have monitoring to catch >>>> Dsic> this >>>> in time - >>>> Dsic> I probably would not have checked the servers until Tuesday. >>>> Dsic> My >>>> only guess >>>> Dsic> is that my server failed in the "phone home" license check and >>>> downgraded >>>> Dsic> itself. >>>> >>>> Dsic> Darrell >>>> Dsic> --------------------------------------------------------------- >>>> Dsic> --------- Check out http://www.invariantsystems.com for >>>> Dsic> utilities for Declude >>>> And >>>> Dsic> Imail. IMail/Declude Overflow Queue Monitoring, SURBL/URI >>>> integration, MRTG >>>> Dsic> Integration, and Log Parsers. >>>> >>>> Dsic> --- >>>> Dsic> [This E-mail was scanned for viruses by Declude EVA >>>> www.declude.com] >>>> >>>> Dsic> --- >>>> Dsic> This E-mail came from the Declude.JunkMail mailing list. To >>>> Dsic> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and >>>> Dsic> type "unsubscribe Declude.JunkMail". The archives can be found >>>> Dsic> at http://www.mail-archive.com. >>>> >>>> >>>> >>>> ---- >>>> Don Brown - Dallas, Texas USA Internet Concepts, Inc. >>>> [EMAIL PROTECTED] http://www.inetconcepts.net >>>> (972) 788-2364 Fax: (972) 788-5049 >>>> ---- >>>> >>>> --- >>>> [This E-mail was scanned for viruses by Declude EVA www.declude.com] >>>> >>>> --- >>>> This E-mail came from the Declude.JunkMail mailing list. To >>>> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type >>>> "unsubscribe Declude.JunkMail". The archives can be found at >>>> http://www.mail-archive.com. >>>> >>>> >>> >>> >>> --- >>> [This E-mail was scanned for viruses by Declude EVA www.declude.com] >>> >>> --- >>> This E-mail came from the Declude.JunkMail mailing list. To >>> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type >>> "unsubscribe Declude.JunkMail". The archives can be found at >>> http://www.mail-archive.com. >>> > > AS> --- > AS> [This E-mail was scanned for viruses by Declude EVA www.declude.com] > > AS> --- > AS> This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, > AS> just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe > AS> Declude.JunkMail". The archives can be found at > AS> http://www.mail-archive.com. > > AS> --- > AS> [This E-mail was scanned for viruses by Declude EVA www.declude.com] > > AS> --- > AS> This E-mail came from the Declude.JunkMail mailing list. To > AS> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > AS> type "unsubscribe Declude.JunkMail". The archives can be found > AS> at http://www.mail-archive.com. > > > > ---- > Don Brown - Dallas, Texas USA Internet Concepts, Inc. > [EMAIL PROTECTED] http://www.inetconcepts.net > (972) 788-2364 Fax: (972) 788-5049 > ---- > > --- > [This E-mail was scanned for viruses by Declude EVA www.declude.com] > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude EVA www.declude.com] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
