Barry,

I didn't get the E-mail that you mentioned.

I'm also wondering about what the terms are in 4.0 for new agreements. The terminology changes from "Service Agreements" to "Subscription". Those things can have different meanings in this industry. A "Subscription" suggests expiration of the product, at least to me. If that is not the case, you might want to clarify that on your site.

Thanks,

Matt



[EMAIL PROTECTED] wrote:

In the last 10 days we have received a number of inquiries to the email
sent to every customer explaining the changes that are happening here at
Declude. To summarize the answers to those questions:

* No existing customer is required to move to the new annual pricing.
* Our current customers can continue to pay the annual Service Agreements.
* No customer is required to move to 4.0

Over and above that we are continuing to enhance and support both 3.0 and
4.0 and we have provided great deals for customers wishing to move to the
4.0 version and also committed to keeping them on Service Agreements.

I have responded to each and every customer who has contacted me since the
email was sent out and if any one has any further questions they can contact
me either by email or telephone (978) 499-2933.

Barry

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