Where do I find this information.

I logged on the your site and don't see any on the "my account" page.

I realize it must be obvious to you but it is not to me.

Can you please let me know where this information is?

Thank you

Harry Vanderzand 
inTown Internet & Computer Services 
519-741-1222


 

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Barry Simpson
> Sent: Sunday, February 12, 2006 10:22 AM
> To: [email protected]
> Subject: RE: [Declude.JunkMail] Declude 3.0 / 4.0
> 
> Each customer has a price on their host record which reflects 
> their individual special price. This is confidential for each 
> customer and I will not be posting details on a public forum.
> 
> We are currently developing some documentation that should be 
> published next week outlining changes and future strategy. As 
> soon as this is available we will inform our customers.
> 
> Barry
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
> Sent: Sunday, February 12, 2006 10:03 AM
> To: [email protected]
> Subject: Re: [Declude.JunkMail] Declude 3.0 / 4.0
> 
> I misspoke... switch SA for upgrade.  Also, please answer the 
> implicit questions at the end of the email as well.
> 
> Thanks,
> 
> Darin.
> 
> 
> ----- Original Message -----
> From: "Barry Simpson" <[EMAIL PROTECTED]>
> To: <[email protected]>
> Sent: Sunday, February 12, 2006 9:54 AM
> Subject: RE: [Declude.JunkMail] Declude 3.0 / 4.0
> 
> 
> Darin,
> 
> The Service Agreement prices have not changed:
> 
> JunkMail - $132.00 per year
> EVA - $132.00 per year
> HiJack - $45.00 per year
> 
> Barry
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
> Sent: Sunday, February 12, 2006 9:36 AM
> To: [email protected]
> Subject: Re: [Declude.JunkMail] Declude 3.0 / 4.0
> 
> Hi David,
> 
> What I was trying to get was an actual price matrix.  For example,
> 
> 1. What is the price of an SA when the existing customer has 
> JM Pro and EVA
> Pro?
> 2. What is the price of an SA when the existing customer has 
> JM Pro and EVA
> Standard?
> 3. What is the price of an SA when the existing customer has 
> JM Pro and EVA
> Lite?
> 4. What is the price of an SA when the existing customer has 
> JM Standard and
> EVA Pro?
> 5. What is the price of an SA when the existing customer has 
> JM Standard and
> EVA Standard?
> 6. What is the price of an SA when the existing customer has 
> JM Standard and
> EVA Lite?
> 7. What is the price of an SA when the existing customer has 
> JM Lite and EVA
> Pro?
> 8. What is the price of an SA when the existing customer has 
> JM Lite and EVA
> Standard?
> 9. What is the price of an SA when the existing customer has 
> JM Lite and EVA
> Lite?
> 10. What is the price of an SA when the existing customer has 
> JM Pro only?
> 11. What is the price of an SA when the existing customer has 
> JM Standard
> only?
> 12. What is the price of an SA when the existing customer has 
> JM Lite only?
> 13. What is the price of an SA when the existing customer has 
> EVA Pro only?
> 14. What is the price of an SA when the existing customer has 
> EVA Standard
> only?
> 15. What is the price of an SA when the existing customer has 
> EVA Lite only?
> 
> This could be easily displayed as a 4x4 price matrix.  
> Posting it here, or
> perhaps posting a link to where it's posted on your website, 
> will save you a
> lot of phone calls and time.
> 
> I think a lot of the confusion stems from calling the upcoming release
> version 4.  If the functionality will always remain the same 
> between 3 and
> 4, then calling it a bundled "service" that is licensed 
> differently than the
> separately "purchased" products would be much more clear than 
> calling it a
> separate version.  If the functionality is going to change 
> between 3 and 4,
> then we need to know when and what, and how it affects 
> previous customers.
> I know you've stated there is no "major" difference now, but 
> everyone is
> concerned not just about now, but about the future 
> functionality, costs, and
> direction of the product.
> 
> Darin.
> 
> 
> ----- Original Message ----- 
> From: "David Barker" <[EMAIL PROTECTED]>
> To: <[email protected]>
> Sent: Saturday, February 11, 2006 11:29 PM
> Subject: RE: [Declude.JunkMail] Declude 3.0 / 4.0
> 
> 
> Darin,
> 
> If you have JM Pro & EVA PRO & Hijack you can choose if you 
> want to run
> version 3 or version 4 in either case the SA applies as in point 2.
> 
> 2. Existing Customers prior to 8 Feb 06 CAN continue using the Service
> Agreement model. This mean you purchase a Annual Service 
> agreement to ensure
> support and having access to new releases of Declude for that 
> year. If your
> Service Agreement lapses you are still able to run Declude 
> you will just not
> have access to support or new releases.
> 
> If you do NOT have JM Pro & EVA PRO & Hijack and choose not 
> to upgrade ...
> then you remain with version 3 as version 4 is licensed for 
> JM Pro & EVA PRO
> & Hijack as I have explained in point 5.
> 
> 5. With regards to Version 3.0 and 4.0 there is NO major difference in
> functionality except that 4.0 runs as a single product with 
> Declude EVA PRO,
> Junkmail PRO and Hijack. Where as Version 3.0 still supports 
> 3 individual
> products.
> 
> If you need further clarification I would suggest calling us 
> and we will be
> happy to answer all your questions.
> 
> PS. You will have to wait till Monday 'cuase it's 11:30 on a Saturday
> evening and I am not taking calls at home :)
> 
> David B
> www.declude.com
> 
> 
> 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
> Sent: Saturday, February 11, 2006 10:55 PM
> To: [email protected]
> Subject: Re: [Declude.JunkMail] Declude 3.0 / 4.0
> 
> Ok, so what are the various prices?  You're going to get 
> asked this a lot.
> Why not post the answer on this forum and save everyone a lot of time?
> 
> Also, does upgrade mean a previous customer is on SAs, but 
> using v4?  Or
> does that customer stay on v3?
> 
> Darin.
> 
> 
> ----- Original Message -----
> From: "David Barker" <[EMAIL PROTECTED]>
> To: <[email protected]>
> Sent: Saturday, February 11, 2006 9:55 PM
> Subject: RE: [Declude.JunkMail] Declude 3.0 / 4.0
> 
> 
> The price as based on a formula which is determined by what 
> you currently
> have licensed and is therefore is not the same for everyone. 
> ie. If you just
> have a license for JM lite you would pay more for an upgrade 
> than someone
> who has JM PRO and EVA std.
> 
> An upgrade means:
> 
> Customers of Declude prior 8 Feb 06 can continue with Service 
> Agreements see
> point 4.
> 
> David B
> www.declude.com
> 
> 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
> Sent: Saturday, February 11, 2006 3:24 PM
> To: [email protected]
> Subject: Re: [Declude.JunkMail] Declude 3.0 / 4.0
> 
> HI David,
> 
> Re: 6.  What is the price for the upgrade?  And does the 
> upgrade mean we are
> on an annual subscription, or continue with service agreements?
> 
> Darin.
> 
> 
> ----- Original Message -----
> From: "David Barker" <[EMAIL PROTECTED]>
> To: <[email protected]>; <[email protected]>
> Sent: Saturday, February 11, 2006 10:47 AM
> Subject: [Declude.JunkMail] Declude 3.0 / 4.0
> 
> 
> 1. The definition of an Annual Subscription is a license to 
> run Declude for
> a period of a year at which time the Annual Subscription has 
> to be renewed
> to continue running Declude. Annual Subscription does NOT 
> apply to customers
> of Declude prior 8 Feb 06.
> 
> 2. Existing Customers prior to 8 Feb 06 CAN continue using the Service
> Agreement model. This mean you purchase a Annual Service 
> agreement to ensure
> support and having access to new releases of Declude for that 
> year. If your
> Service Agreement lapses you are still able to run Declude 
> you will just not
> have access to support or new releases.
> 
> 3. Annual Subscription is NOT the same Annual Service Agreement.
> 
> 4. For Customers prior to 8 Feb 06 you CAN continue to use 
> Declude as you
> always have with the ability to purche an Annual Service Agreement.
> 
> 5. With regards to Version 3.0 and 4.0 there is NO major difference in
> functionality except that 4.0 runs as a single product with 
> Declude EVA PRO,
> Junkmail PRO and Hijack. Where as Version 3.0 still supports 
> 3 individual
> products.
> 
> 6. Customers prior to 8 Feb 06 are NOT forced into upgrading 
> to version 4.0
> but have an option to do so at greatly reduced price.
> 
> 7. I am pulling together some additional release notes on a comparison
> between version version 3.0 and 4.0 which I hope to have 
> available next
> week.
> 
> David B
> www.declude.com
> 
> 
> 
> 
> ________________________________
> 
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of 
> Robert E. Spivack
> Sent: Saturday, February 11, 2006 2:06 AM
> To: [email protected]
> Subject: RE: [Declude.JunkMail] declude 4 changes ... worried...
> 
> 
> 
> How many user mailboxes do you have?  The pricing of some outsourced
> solutions which have a per mailbox fee might actually be 
> lower now that
> Declude is also an annual required payment.
> 
> 
> 
> ________________________________
> 
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
> Sent: Friday, February 10, 2006 8:49 AM
> To: [email protected]
> Subject: Re: [Declude.JunkMail] declude 4 changes ... worried...
> 
> 
> 
> Yep.  at that price it's time to move to something else or 
> build our own
> system.
> 
> 
> 
> Declude, come back with something reasonable or you'll lose 
> customers like
> IMail did.
> 
> 
> Darin.
> 
> 
> 
> 
> 
> ----- Original Message ----- 
> 
> From: Scott Fisher <mailto:[EMAIL PROTECTED]>
> 
> To: [email protected]
> 
> Sent: Friday, February 10, 2006 10:43 AM
> 
> Subject: [Declude.JunkMail] declude 4 changes ... worried...
> 
> 
> 
> So I thought I'd go web browsing on the Declude site and see 
> what is up with
> Declude 4.
> 
> I'm a Virus Pro and Junkmail Pro licensee on Imail.
> 
> 
> 
> Going forward Declude 4 is the entire suite (Virus Pro, 
> Junkmail Pro and
> Hijaak).
> 
> Kevin's post mentions that Declude 3 will be supported. 
> Although long term
> how long will they support two different code sets?
> 
> I'd say my long-term gut feeling isn't good.
> 
> 
> 
> Next I look through the purchase page. Declude 4 for Imail is now only
> available for a $1450 Annual Subscription. Ouch.
> 
> The last time I paid maintenance for Declude it was $265. 
> That's a bump.
> 
> 
> 
> (Essentially having only one domain here), That is mighty 
> pricey especially
> compared to the Declude for Smartmail 1 domain price of $199.
> 
> 
> 
> 
> 
> Don't get me wrong, I really like the Declude prodcut. It's 
> so flexible that
> you can do many different things...
> 
> I just can't see how smaller entities like me are going to positively
> affected by these changes.
> 
> 
> 
> 
> 
> 
> -----------------------------------------------------
> Scott Fisher
> Director of IT
> Farm Progress Companies
> 191 S Gary Ave
> Carol Stream, IL 60188
> 630-462-2323
> 
> 
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> 
> 
> 
> 
> 
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