> I want to make a correction to the list.  The version we are running is
> 2.0.6 (not 1.82).
> 
> David, my point is; why upgrade when the problem exists in Decludes'
latest
> release as well.  And why deny support.  I can post your reply to this
list
> if you want.  Basically it was blunt in saying to upgrade to have further
> support.  Granted, most software companies want you to upgrade to
"correct"
> a problem or to see if the problem exists.  The problem does exist as this
> list will show from others posting to it.
> 
> We can take this off-list if you want.  It was just your last email to us
> (via Declude support) was blunt and ended; until you wanted us to upgrade.
> 
> -Erik

Erik, send me a message in question (D and Q Files) zipped and off list and
I will run then through my server to see what happens.

As for upgrading, sorry Charlie there is going to be no fix to version
2.0.6. That means your understanding of what support is needs to change. You
are asking for fix for 2.0.6 but without having to go to a version newer
than that. Well, here is breaking news for you: Fixes have newer version
numbers. Wow, who would have thought. So, unless you want to follow their
instructions to use a newer version number, how do you expect the problem to
be fixed?

And no, I have absolutely nothing to do with Declude nor any one that works
there nor with the creator/founder of Declude.

John T
eServices For You

"Seek, and ye shall find!"


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