*** Question to thoes that are saying that spam/virus protestion is a lost leader/not a revenue builder. If it does not generate revenue then why don't you stop offering spam/virus protection? ***
Is this a serious question? If you don't offer spam and virus filtering, you won't have any customers. In most markets the local competition offers it for free. The national competition certainly does (yahoo, google, earthlink etc). Many of us are fighting against low-priced inferior competition. The problem is that the average customer doesn't know that they are inferior. They *do* know how much they charge, and if they offer spam/virus protection and you don't it doesn't matter how poor the other guy's service is. They will leave. Sure, they will find out later how much the other guys suck, but how much time/effort/money will it cost to get them back? Chances are they'll try the next cut rate place instead of coming back to us anyway. Paul Navarre --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
