Hi,
Let me make a few
observations:
- if it wasn't for
the discussion on business policy, this list would not be busy at all. In fact,
I note that I seldom see any new technical issues being
discussed.
- I understand that
people from either side of the fence have various opinions about business
decisions/policy - and I think everyone has voiced their opinions. Which is
good.
- I am very
encouraged to see Declude personnel being very accessible on this list,
responding to technical issues on the list and off-list in an informed and
capable manner. I deeply feel that someone is at last taking "ownership" of the
product and its customers again. Let's not frustrate those
individuals.
- I am pleased to
see that there have been a few new Declude builds that addressed a few issues
and have not introduced big "gotchas".
- I do understand
that some Declude customers have a list of outstanding problems that have not
yet been addressed - but it does sound as if we do have their ear and they are
trying to work the list.
- I also agree that
Declude has not added some sorely missed features in the past years. On the
other hand, integrating a virus scanner with automatic update is something that
many less-savvy administrators truly needed and certainly does count as a
valuable offering. Offering a Sniffer alternative to SOME Declude customers
(albeit not all), certainly can't be discounted either.
- I don't know if
those of us who have been holding off the upgrades are simply a very vocal
majority - or if there are indeed only a few satisfied Declude 3.x / 4.x
customers. I installed it on one of my co-lo customer's system last
week - and it's been running fine (although with comparably moderate
load).
My suggestion is
this:
Now that everyone
had a chance to voice their position regarding Declude business
policies/strategies, let everyone determine for themselves if any more
posts on this issue really introduce new facts/facets - or if we are just
keeping the thread alive for S/M and/or revenge purposes. I would love for
the list to go back to discussing/prioritizing technical issues as this will
help Declude advance their product for their and our
benefit.
I don't know if
Declude will remain a vendor we can rely on - but I think after offering our
opinions - we should ALL be allowed to get back to
work.
Best
Regards
Andy Schmidt
Phone: +1 201 934-3414 x20
(Business)
Fax: +1 201 934-9206
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