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While
we also have folks forwarding to AOL accounts, having the AOL feedback loop set
up does seem to keep us off of their blacklist. We get notified when a
user gets stupid and we can remind them that reporting as spam is not
blacklisting what they think. Few customers have had a problem with it
once we call them and tell them to stop reporting as spam as it could cause
their email to stop working as they expect.
They
can live without their web site, but just let them lose their
email...
JohnD
Butch, I
unfortunately believe that some one else shares the title with your
customer.
There has been
enough information around for a couple years now that allowing forwarding of
email to AOL can not be allowed do to such draconian tactics that AOL takes in
their attempt to be the supreme Internet god they profess to
be.
John
T
eServices For
You
"Seek, and ye shall
find!"
-----Original
Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Butch Andrews
Sent: Tuesday,
August 01, 2006
7:14
AM
To:
declude.junkmail@declude.com
Subject: [Declude.JunkMail] Goober of the
year
I must write the list to see if my
customer meets the criteria for "goober" of the year. We use Imail and Declude
Junkmail. My customer requested over a year ago to be removed from Spam
filtering and I did this. Recently he called and requested that we set up
Imail to forward his email to a new email account he opened with AOL. Our
customer support software makes these changes on our server so the fact that
his mail folder was receiving unfiltered mail went undetected. In addition
this winner went into his webmail interface and put a vacation notice that was
sent to all incoming email that he had a new address at AOL and he
included it in the email. I hope you can follow this. "Soooooo" now his
account with us is receiving hundreds of spam that are forwarded to his
new AOL account. He sends the spammer his new address with the
vacation reply from our server. That email bounces back to my server
which forwards it back to AOL. They bounce it back to him which forwards back
to them via the mail forwarding he set up. Those spammers that are monitoring
bounce back messages have his new address. My mail server becomes blocked by
AOL. Isn't it great to be a small facilities based ISP trying to survive in
today's Internet with customers like this? I closed his account. Thanks for
the time I had to tell someone who might
understand.
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