No messages in the Error folder.
The server has 4 GB memory; when the hang occurred, there was a
little over 1 GB of Available Memory.
Ferrell
----- Original Message -----
From: "Darrell ([EMAIL PROTECTED])" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, November 06, 2008 10:16 AM
Subject: Re: [Declude.JunkMail] Deculde "hanging"
Ferrell,
On several systems I maintain its not uncommon for me to see Declude
using that much memory. There are a lot of factors for that: threads,
mail volume being processed, etc. We have ran into a periodic issue
where the process will exceed the 2GB limit and crash, but that has been
very rare since we restart he services on a weekly basis now.
However, what you describe with it happening multiple times per day
really sounds like a "killer message". Was there any messages in the
error folder?
Also, how much ram do you have in your box?
Darrell
----------------------------------
Check out http://www.invariantsystems.com for utilities for Declude,
Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring,
SURBL/URI integration, MRTG Integration, and Log Parsers.
Ferrell Ard wrote:
Darrel
I took all files in the Review folder and processed them thru
without any of them hanging Declude......
I too was hoping to find the message by this process.
One thing I did notice was that -- just as soon as the Declude
service was restarted, the memory used jumped to 1GB IMMEDIATELY
(don't know if that helps or not).
Ferrell
----- Original Message ----- From: "Darrell
([EMAIL PROTECTED])" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, November 06, 2008 9:02 AM
Subject: Re: [Declude.JunkMail] Deculde "hanging"
Usually in situations like this you ran into a killer message. When
Declude restarts it will copy all of the files from the work directory
into the review directory. You can slowly copy those messages to
track down the killer message and than when you find the message
submit it to Declude for review.
Darrel
----------------------------------
Check out http://www.invariantsystems.com for utilities for Declude,
Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring,
SURBL/URI integration, MRTG Integration, and Log Parsers.
Ferrell Ard wrote:
We are running Declude 4.4.0 with IMail 9.10
Yesterday, Declude "hung" using just of 1 GB Memory processing 501
4 times.
Is there anthing that we can do to help identify what email (out of
the 501)
that caused the "hang"?
Our recovery was to kill the Declude PID and restart the service.
Thanks very much
Ferrell Ard
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