Just for your amusement, here is my latest exchange with Comcast (read the Comcast email first, then my response).
********************************************** Dear Mr. Jones, It does not surprise me that refuse to provide any further help. Your previous emails displayed a dismissive and confrontational attitude with a lack of any real interest in finding an answer. Your responses included technical errors, contradictory statements, and failed to address some of my key questions. As near as I can tell, you are claiming that Comcast cannot be responsible by simple proclamation. Unfortunately, the evidence continues to indicate that Comcast is in same way responsible. The volume of erroneous emails has decreased, so perhaps this was a temporary result of your recent change in DNS systems that is slowly improving – one can only hope. In the meanwhile, I would like a referral to someone else at Comcast who has both technical knowledge and some skill at customer relations. Perhaps you or one of the others CC’d on this email can provide that referral. Sincerely, Ben From: Jones, Spencer Sent: Wednesday, November 28, 2012 8:10 AM As I stated before good luck. I can help you no more. Spencer Jones Engineer II Enterprise Technical Support 7150 S. Fulton St, Centennial, CO 80112 -----Original Message----- From: Sanford Whiteman Sent: Tuesday, November 27, 2012 6:09 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Fw: Deciphering Comcast reply on weird DNS stuff > Actually, you did catch something. The section that starts with > "Authority". In his email he says "Answer ns0.xname.org" which I > take to mean that he is getting that authorotative response from > nso0.xname.org and not ns1.xname.org as you assume below. It means "ns0.xname.org" is part of the answer(s) to the question he asked, i.e. the A record for ns0.xname.org. Doesn't mean that is/is not the server queried. -- S. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
