Scott, Nope, no crashes happening. Though if you listen to the users who aren't getting e-mail you'd think it was the end of the world at least.
I've checked the CPU utilization before and not seen anything that red flagged as a problem. The next time it happens I'll pay closer attention to it. I'm not sure how to go about checking for a sudden high volume of e-mail. Is there a utility that graphs out # of e-mails on an hourly basis or something? My timeout setting is: "SCANNERTIMEOUT 3600" which translates to 60 minutes. This is about how long these bouts last. What could freeze these processes like that? And if this is what's happening doesn't that mean all these timed out e-mails are NOT getting scanned for virii? Also, on a possibly related issue. Once in a while we get a single *.vir directory that locks up in the spool directory. The *.vir directory is empty, but it refuses to go away. I can't delete it either. The only thing I can do is reboot the server, that releases the lock and allows me to delete the empty folder. - Rodney -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of R. Scott Perry Sent: Wednesday, June 26, 2002 12:42 PM To: [EMAIL PROTECTED] Subject: RE: [Declude.Virus] OT Mail server crashes >I'm not sure if we are having the exact same problem or if this is a >variant. It sounds like a very different problem, as you haven't mentioned the server crashing. >At least once a week our mail server seems to get "clogged" with e-mail. 20 >or 30 spool (*.vir) directories get created in imail\spool along with a >matching batch of cmd processes running in task manager. If left alone >things usually clear out in an hour or so but in the meanwhile e-mail grinds >to a pathetic crawl. It's not unusual for it to take 30 or 40 minutes for >an e-mail to process (incoming or outgoing). Have you sorted the processes by CPU usage in the Task Manager to see if there are other processes (besides Declude and the virus scanner) that are taking up a lot of CPU time (which would slow down the scanning)? Have you checked to see if there was a reason for an unusually high volume of E-mail at the time? >I always worry that during >these bogged times viruses may be slipping through unnoticed. It shouldn't. I believe that IMail will wait 2 hours before assuming that a locked spool file is safe to deliver (which would allow it go go unscanned), and I have never heard of it taking that long. And, with Declude Queue running, if some of the files are in the \IMail\spool\overflow directory (which they should be when you hit maximum capacity), IMail can't deliver them, so they are safe. -Scott --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". You can E-mail [EMAIL PROTECTED] for assistance. You can visit our web site at http://www.declude.com . --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". You can E-mail [EMAIL PROTECTED] for assistance. You can visit our web site at http://www.declude.com .
