Hello Scott,

We have resolved the issue.  When we did the F-Prot version upgrade, it must
of corrupted during the install.  We totally removed F-Prot and re-installed
it, and the issue has been fixed.  Thanks for help.

-CM

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry
Sent: Monday, October 20, 2003 5:36 PM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.Virus] containing the Unknown Virus



> > >10/20/2003 16:20:16 Q437f01e800a28cd0 1 [1 of 2 not deleted] files 
> > >were deleted; assuming external virus scanner found a virus 
> > >10/20/2003

> > That's because you are still using the ONACCESS ON setting.  If you 
> > use
> the
> > ONACCESS ON setting and have a virus scanner that doesn't save all 
> > the files that it should or deletes files that it should not, this 
> > will happen.  That's one of several reasons why we strongly 
> > recommend against using the ONACCESS ON setting.

>ONACCESS is set to off and the test virus comes in to the inbox.

Did that log file entry appear *after* you switched to "ONACCESS OFF"?  If 
so, there is a major bug in Declude Virus.

>What should my CFG file look like if I am using F-Prot

It should look like the sample in the manual.  :)

Most important are to use "ONACCESS OFF", and to have at least one 
SCANFILE, VIRUSCODE, and REPORT line.

                                                    -Scott
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