Thanks for the help. I have included those files, plus the declude.log file. I look forward to hearing from you.
CM -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Tolmachoff (Lists) Sent: Tuesday, October 28, 2003 7:06 PM To: [EMAIL PROTECTED] Subject: RE: [Declude.Virus] containing the Unknown Virus Not sure if Scott is still around, so if you want, do the following: Go to command prompt: Change to the Imail directory. Type exactly without the quotes, "Declude -daig >c:\declude.txt" Send that file along with your virus.cfg file zipped to Scott, the list or me if you like, and it will be reviewed to see if there is something there. John Tolmachoff Engineer/Consultant/Owner eServices For You > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:Declude.Virus- > [EMAIL PROTECTED] On Behalf Of Web Administrator > Sent: Tuesday, October 28, 2003 3:54 PM > To: [EMAIL PROTECTED] > Subject: RE: [Declude.Virus] containing the Unknown Virus > > Hi Scott, > > We have re-installed F-Prot and we continue to have the same issue. > We execute declude.exe and restart SMTP service - once we do that we > get a ton of unknown virus alerts and in the system process there is > about 20 declude.exe running. What could be causing this? > > Thanks, > CM > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry > Sent: Tuesday, October 28, 2003 7:39 AM > To: [EMAIL PROTECTED] > Subject: RE: [Declude.Virus] containing the Unknown Virus > > > > >We are getting this issue again, but now my customers receive "you > >have a virus" notification the "Unknown virus". > > That will occur if the virus scanner reports a virus, but does not > report the virus name in the report.txt file as Declude expects it to > appear. > > > They get one a sec. I removed the > >declude.exe from the SMTP settings on imail - for now. I also > >noticed that I have 20 to 30 declude.exe process running at one time. > >It was so bad that it crashed the SMTP server. > > >The log files show time out errors. > > I would re-install F-Prot. If something is seriously wrong, F-Prot > may stay in memory until Declude Virus times it out (if it is waiting > for user input, for example). > > -Scott > --- > Declude JunkMail: The advanced anti-spam solution for IMail > mailservers. Declude Virus: Catches known viruses and is the leader in > mailserver vulnerability detection. Find out what you've been missing: > Ask about our free 30-day evaluation. > > --- > [This E-mail was scanned for viruses by Declude Virus > (http://www.declude.com)] > > --- > This E-mail came from the Declude.Virus mailing list. To unsubscribe, > just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.Virus". The archives can be found > at http://www.mail-archive.com. > > --- > [This E-mail was scanned for viruses by Declude Virus > (http://www.declude.com)] > > --- > This E-mail came from the Declude.Virus mailing list. To unsubscribe, > just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.Virus". The archives can be found > at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com.
DucludeFiles.zip
Description: Zip compressed data
