In both cases the viruses were inside zipped attachments. I used to ban those, but I 
was eventually
outvoted.

Keith Purtell, Web/Network Administrator
VantageMed Corporation (Kansas City office)
Voice:  (816) 801-5200
Fax:      (816) 880-4776
Toll-free:  (800) 525-1101

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole 
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> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Jeff Maze
> Sent: Tuesday, June 15, 2004 12:07 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [Declude.Virus] F-prot missing viruses
>
>
> Do you know what the file extensions where?  Just curious..
>
> If you don't have file banned file extensions turn on and
> configured in your
> virus.cfg file, you may want to do just that.  Declude
> (Standard and Pro
> versions only) will block certain file extensions whether
> they're legit or
> not.  Good security practice in that it won't be delivered to
> the user if
> the virus definitions on the server haven't been updated to
> catch the virus.
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Keith Purtell
> Sent: Tuesday, June 15, 2004 10:54 AM
> To: [EMAIL PROTECTED]
> Subject: [Declude.Virus] F-prot missing viruses
>
> We've had two incidents where a virus got through our mail server,
> apparently during the time lag while F-Prot was
> writing/distributing a new
> virus definition. (We update every hour.) In both cases a
> subsequent virus
> definition update caught the virus. But only after a
> half-dozen users got
> infected emails. In the most recent case, one of those users
> had their local
> anti-virus software misconfigured, and I had to spend more
> than hour on a
> long-distance call explaining to her how to clean Gaobot off
> her laptop.
> I've reviewed our Declude/F-prot configuration (standard
> version) and can't
> find anything wrong. But management is asking questions about
> how this could
> happen, and why are we using software developed by companies
> they never
> heard of. Tips?
>
> Keith Purtell, Web/Network Administrator VantageMed
> Corporation (Kansas City
> office)
> Voice:  (816) 801-5200
> Fax:      (816) 880-4776
> Toll-free:  (800) 525-1101
>

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