For me it has been spotty. I have received great support and I have received terrible support. My last support call that I about the day or the day after 4.3.40 came out has yet to be returned. So I would gather that support is hit and miss on how well it goes!
I resolved the issue by completely uninstalling Declude rebooting the server the reinstalling the latest version. Kevin Bilbee > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > Heimir Eidskrem > Sent: Monday, March 26, 2007 7:29 PM > To: declude.virus@declude.com > Subject: Re: [Declude.Virus] Support > > Dan Shadix wrote: > > I read occasionally on here about support or the lack thereof, but I > just used support for the first time for anything other than a minor > issue. This was the best support I've received from any company at any > time. A few others have come close, but my support experience was > absolutely wonderful. I don't know if I should mention the tech by > name but let me just say that if my wife knew how much hand holding had > been going on I'd be in big trouble. > > > > > > Dan Shadix > > > > > > --- > > This E-mail came from the Declude.Virus mailing list. To > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > type "unsubscribe Declude.Virus". The archives can be found > > at http://www.mail-archive.com. > > > > > > > > > > I second that. > I have not needed support often but when i did I got some excellent > support. > > > --- > This E-mail came from the Declude.Virus mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.Virus". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com.
