First question on our trouble shooting list when someone calls with a problem with our software...
What new hardware / software have you installed / uninstalled recently? Its amazing how many mysterious problems caused by our software turn out to be caused by users doing dumb things to there systems. Rob Software engineer Wild Software Ltd Ph 03 338-1407 ----- Original Message ----- From: "David Brennan" <[EMAIL PROTECTED]> To: "Multiple recipients of list delphi" <[EMAIL PROTECTED]> Sent: Friday, August 09, 2002 11:13 AM Subject: RE: [DUG]: Emailing out of Delphi - now it works! > Of course! The standard Microsoft trouble shooting check list: > > 1. You have a problem? Reboot your machine. Does the problem still persist? > > 2. You still have a problem? Reinstall the program raising the error. Does > the problem still persist? > > 3. You STILL have a problem? OK, Reformat your hard drive and reinstall your > operating system. Does the problem still occur? > > 4. Really? OK, buy a new computer and try again... > > ;-) > > David. > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On > > Behalf Of [EMAIL PROTECTED] > > Sent: Friday, 9 August 2002 11:05 a.m. > > To: Multiple recipients of list delphi > > Subject: [DUG]: Emailing out of Delphi - now it works! > > > > > > Hi all, > > > > I had a query a week back about some PCs not working, while > > others did, when > > it came to emailing. I got an "Interface not supported" error. I've tried > > all sorts of things, including looking at the registry and attempting to > > re-register dlls. > > > > I now have my solution, and thought I should share it in case others come > > across this. We simply re-installed Outlook 2000 on a problem PC and hey > > presto, Delpi could email out with no problems. So something was > > corrupted, > > and the re-install fixed it. > > > > Best Regards, > > Dave > > ------------------------------------------------------------------ > > --------- > > New Zealand Delphi Users group - Delphi List - [EMAIL PROTECTED] > > Website: http://www.delphi.org.nz > > To UnSub, send email to: [EMAIL PROTECTED] > > with body of "unsubscribe delphi" > > Web Archive at: http://www.mail-archive.com/delphi%40delphi.org.nz/ > > -------------------------------------------------------------------------- - > New Zealand Delphi Users group - Delphi List - [EMAIL PROTECTED] > Website: http://www.delphi.org.nz > To UnSub, send email to: [EMAIL PROTECTED] > with body of "unsubscribe delphi" > Web Archive at: http://www.mail-archive.com/delphi%40delphi.org.nz/ > --------------------------------------------------------------------------- New Zealand Delphi Users group - Delphi List - [EMAIL PROTECTED] Website: http://www.delphi.org.nz To UnSub, send email to: [EMAIL PROTECTED] with body of "unsubscribe delphi" Web Archive at: http://www.mail-archive.com/delphi%40delphi.org.nz/
