Hi, 

On Jun 19, 2011, at 0:35 , planas wrote:

> I agree about the users will need to customize the UI for their
> particular needs. This is one area where MS made a mistake with the
> Ribbon. It is not that easy to customize by the user. On problem I have
> noticed with many users is they will not experiment with many of the
> features of any software package once they get past a limited period of
> learning. They will solve problems often with an awkward work around
> never realizing there is much easier way to accomplish the task
> available. In fact most users I have seen never modified their tool bars

This is a very good point. I think that users try to learn how to use the 
program (including toolbars) as designed, and do not take a lot of time to try 
to "re-invent" the wheel. One major selling point of any software is 
out-of-the-box ease-of-use. The more configurable a software is, the more 
confusing. One good point was brought about (I think later in this thread) that 
users have use cases. It would be really nice to research these use-cases and 
then design the interface around the specific use case. Most IDE tools for 
developers have a similar approach. If we can find out how users are using the 
product - what they are doing and how - then it would be thinkable to have a 
set of basic use-cases when starting the different applications. In writer, for 
example, are they designing a brochure, writing a letter, or doing a business 
related tasks with graphs, tables, DB connections, etc....

> in the older MS Office suites. The problem is how make users aware that
> these features are available and if they need to use them regularly they
> can customize the UI to include them.

PAID COMMERCIAL for Screen-casting Team (Recruiting)  :) :
This is something I am attempting to form a project around, starting with 
getting a team together to conceptualize a CI Wrapper for training videos. So, 
anyone interesting in helping create a theme wrapper for videos to be posted at 
a date in the near future, help designing storyboards for said videos, creating 
raw footage, doing voiceovers, or composing intro/outro-music for said videos, 
please let me know!

///shawn


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