2012/5/3 Stefan Knorr (Astron) <[email protected]> > > > To be honest, I don't have a very positive experience with user > research. > > Hooey... out of genuine curiosity: where/how have you collected your > experiences?
Some firsthand experience from a few school projects, plus observation based on Mozilla's and Canonical's (and perhaps some other companies' that I can't recall right now) user tests. So not much experience at all. > > > >From my experience, in most cases, the problems with the current design > are > > so blatant that designer can rely on his own experience with the software > > and so painful that the designer wouldn't even think of including them in > > his proposal. > > To some (largeish) degree that's probably true in LibO... but user > research might at least _help_ with priorisation of problem points. As > in, you or I or [design team member] are not the (only) people whose > problems we are/we should be trying to solve. I didn't mean to say that user research is useless -- far from it. In a lot of cases, it's genuinely helpful. I just meant that, right now, if you look at the topics we've covered with our whiteboards (color handling, Template manager, the Options dialog, ...), the faults there are obvious and the designs that we create turn out miles different from our previous implementation, so IMHO any user testing we'd have done there would have been a lot of effort wasted for very little (if anything) gained. -- Unsubscribe instructions: E-mail to [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/design/ All messages sent to this list will be publicly archived and cannot be deleted
