Hi All, This all seems to be coming down to my current workflow about enhancement bugs that i'm opening. To my knowledge, there has been only two bug reports that i have not given enough information, which resulted in them being set to NEEDINFO, which i then followed up with more information.
https://bugs.freedesktop.org/show_bug.cgi?id=87362 https://bugs.freedesktop.org/show_bug.cgi?id=86627 As i'm opening enhancement requests, sometimes i seek the advise of more experienced users to know whether the enhancement is a good idea or not, which can be seen in the two examples previously quoted. https://bugs.freedesktop.org/show_bug.cgi?id=87360 https://bugs.freedesktop.org/show_bug.cgi?id=87357 If the QA team doesnt wish to give their input into these enhancement requests, then i think the simplest thing to do is to set them all as ux-advise rather than what i currently do of assigning it to the component and CC ux-advise. I guess my main issue is not knowing what is considered ux-advise and what isnt. Regards, Jay Philips On 12/17/2014 06:08 PM, Sophie wrote: > Hi Kendy, all, > Le 17/12/2014 12:47, Jan Holesovsky a écrit : >> Hi Sophie, >> >> Sophie píše v Út 16. 12. 2014 v 19:16 +0100: >>> >>>>> Discussing with QA team today, there has been a lot of bug reports >>>>> concerning minor enhancements these last days. >>>>> It would be better is those enhancements would be first discussed by the >>>>> UX team before going to QA for triage because most of the time they >>>>> don't have the requested info regarding bug filling then QA team has to >>>>> spend a lot of time to reproduce them and this is not up to the QA team >>>>> to discuss UX enhancements. >>>> >>>> Please can you send few examples to have a better idea? :-) >>> >>> https://bugs.freedesktop.org/show_bug.cgi?id=87360 >>> https://bugs.freedesktop.org/show_bug.cgi?id=87357 >>> or see this list: >>> https://bugs.freedesktop.org/buglist.cgi?bug_status=NEW&component=ux-advise&email1=philipz85%40hotmail.co&emailtype1=substring&list_id=505514&product=LibreOffice&query_format=advanced >> >> Ah! - so Jay is a very active member of the Design Team, and discusses >> his proposals the right way; so I am not really concerned about these >> reports :-) - they will be handled properly, I am sure. > > ok, no problem, Jay is an example (and great to see him so active here > now :) but that will help to set the good process between the teams. >> >> So to get them out of the stats - does the NEEDINFO + ux-advise >> component (as Stuart proposed) work for you, Sophie? Jay - can you >> please mark your reports that way if yes? > > Well, I'm only the messenger here. So let me make the proposal to the QA > team during their meeting this evening, and I'll report back to you, but > I guess they will be ok with Stuart proposal and yours. >> >>> Yes, but that is a lot of work for bug triagers. If you well know the >>> functionality, it's easy to discriminate, but for QA people who do not >>> have that knowledge, the lack of steps to reproduce, examples, etc. is >>> very time consuming plus the fact that he won't know what to do with it >>> (50% of users would like to have it and the other 50% won't), when it >>> can be solved quickly by discussing a little bit. >> >> Sure, as I did not have the examples, I did not know exactly what you >> had in mind :-) > > Ok, thanks a lot to Stuart and you to help me clarify it :) > Cheers > Sophie > -- To unsubscribe e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/design/ All messages sent to this list will be publicly archived and cannot be deleted
