Hi all, So following the discussion we had yesterday during the QA meeting (thanks Jay for your participation :) we agreed that issues created by UX/Design members will be set as NEW and assigned to UX-advice. The QA wiki pages will be modified to reflect this change.
We have clarified with Jay what type of enhancements should go under the UX-advice category. I hope everything is fine for everybody now, don't hesitate to let me know if there is questions remaining :) Thanks to all for your help solving this! Cheers Sophie Le 17/12/2014 17:27, Jay Philips a écrit : > Hi All, > > This all seems to be coming down to my current workflow about > enhancement bugs that i'm opening. To my knowledge, there has been only > two bug reports that i have not given enough information, which resulted > in them being set to NEEDINFO, which i then followed up with more > information. > > https://bugs.freedesktop.org/show_bug.cgi?id=87362 > https://bugs.freedesktop.org/show_bug.cgi?id=86627 > > As i'm opening enhancement requests, sometimes i seek the advise of more > experienced users to know whether the enhancement is a good idea or not, > which can be seen in the two examples previously quoted. > > https://bugs.freedesktop.org/show_bug.cgi?id=87360 > https://bugs.freedesktop.org/show_bug.cgi?id=87357 > > If the QA team doesnt wish to give their input into these enhancement > requests, then i think the simplest thing to do is to set them all as > ux-advise rather than what i currently do of assigning it to the > component and CC ux-advise. I guess my main issue is not knowing what is > considered ux-advise and what isnt. > > Regards, > Jay Philips > > On 12/17/2014 06:08 PM, Sophie wrote: >> Hi Kendy, all, >> Le 17/12/2014 12:47, Jan Holesovsky a écrit : >>> Hi Sophie, >>> >>> Sophie píše v Út 16. 12. 2014 v 19:16 +0100: >>>> >>>>>> Discussing with QA team today, there has been a lot of bug reports >>>>>> concerning minor enhancements these last days. >>>>>> It would be better is those enhancements would be first discussed by the >>>>>> UX team before going to QA for triage because most of the time they >>>>>> don't have the requested info regarding bug filling then QA team has to >>>>>> spend a lot of time to reproduce them and this is not up to the QA team >>>>>> to discuss UX enhancements. >>>>> >>>>> Please can you send few examples to have a better idea? :-) >>>> >>>> https://bugs.freedesktop.org/show_bug.cgi?id=87360 >>>> https://bugs.freedesktop.org/show_bug.cgi?id=87357 >>>> or see this list: >>>> https://bugs.freedesktop.org/buglist.cgi?bug_status=NEW&component=ux-advise&email1=philipz85%40hotmail.co&emailtype1=substring&list_id=505514&product=LibreOffice&query_format=advanced >>> >>> Ah! - so Jay is a very active member of the Design Team, and discusses >>> his proposals the right way; so I am not really concerned about these >>> reports :-) - they will be handled properly, I am sure. >> >> ok, no problem, Jay is an example (and great to see him so active here >> now :) but that will help to set the good process between the teams. >>> >>> So to get them out of the stats - does the NEEDINFO + ux-advise >>> component (as Stuart proposed) work for you, Sophie? Jay - can you >>> please mark your reports that way if yes? >> >> Well, I'm only the messenger here. So let me make the proposal to the QA >> team during their meeting this evening, and I'll report back to you, but >> I guess they will be ok with Stuart proposal and yours. >>> >>>> Yes, but that is a lot of work for bug triagers. If you well know the >>>> functionality, it's easy to discriminate, but for QA people who do not >>>> have that knowledge, the lack of steps to reproduce, examples, etc. is >>>> very time consuming plus the fact that he won't know what to do with it >>>> (50% of users would like to have it and the other 50% won't), when it >>>> can be solved quickly by discussing a little bit. >>> >>> Sure, as I did not have the examples, I did not know exactly what you >>> had in mind :-) >> >> Ok, thanks a lot to Stuart and you to help me clarify it :) >> Cheers >> Sophie >> -- Sophie Gautier [email protected] Tel:+33683901545 Co-founder - Release coordinator The Document Foundation -- To unsubscribe e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/design/ All messages sent to this list will be publicly archived and cannot be deleted
