These seem to be the candidates.

+ Refresh
+ Clean-up
+ Tidy up
+ Organize
+ Re-sort
+ Re-order

I still don't see how we can have Refresh and Sync in the same toolbar, unless we want Refresh to include Sync? I could go for that. It would decrease the number of buttons in the toolbar.

Otherwise, I feel that if:
1. We can make it so that when the user clicks the Triage Status column header, the column files all of the triaged items into their appropriate sections; and

2. We grey out the Triage button when it can't be applied...

We've solved the really serious usability problem where people can't figure out how to get triaged items out of the NOW section.

Eventually, new users will try clicking on the Triage button and figure out what it does.

One side benefit of keeping the word Triage in the toolbar. It's the only place where that terminology appears. We can think of it as a branding / marketing tool.

Mimi

On Nov 8, 2007, at 5:34 PM, Phillip J. Eby wrote:

At 05:11 PM 11/8/2007 -0600, Matthew Eernisse wrote:
Apologies for entering this thread so late.

The term "clean up" may connote to the idea of (unused) things going into the trash or being deleted.

Is there some voodoo other than re-sorting going on? If not, would "re-sort" not be the clearest and most obvious?

Otherwise, I think that enough apps (including the browser) use "refresh" as a term to indicate "update this view" that leveraging that term would lower the bar to understanding and adoption significantly.

My two piastres. :)

+1 for refresh; this behavior isn't different enough from what other applications do to warrant new terminology.

Users who aren't familiar with "refresh" aren't going to know what "clean up" means either. Meanwhile, our early adopters will likely be people who've used enough other apps to know what "refresh" means, so inventing a new term is just putting an extra entry barrier in front of them.

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