attached is the file requested. I have unplugged the viewsonic monitor from the GPU and will run for a while to see if it still has issues.
On Mon, Jun 15, 2020 at 9:00 PM Daniel van Vugt <[email protected]> wrote: > Thanks. Certainly gnome-shell is crashing so we should focus on those: > > https://errors.ubuntu.com/oops/f1dcc3fa-988e-11ea-ad8b-fa163e983629 > https://errors.ubuntu.com/oops/f3279c74-95fc-11ea-a45e-fa163e6cac46 > https://errors.ubuntu.com/oops/53690272-9516-11ea-a9c3-fa163ee63de6 > > Unfortunately there isn't any debugging information available in those. > > What I can see is a recurring problem with your ViewSonic monitor being > redetected/reconnected on DVI regularly. So it looks like there's a > connection problem there which might be triggering this. Please try > replacing the DVI cable, or leaving the ViewSonic unplugged for a while > to see if the problem goes away. > > Please also run this command: > > gsettings list-recursively org.gnome.shell > settings.txt > > and then attach the resulting text file here. > > > ** Summary changed: > > - [amdgpu] Xorg freeze > + [amdgpu] Gnome Shell freeze > > ** Package changed: xorg-server (Ubuntu) => gnome-shell (Ubuntu) > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1880728 > > Title: > [amdgpu] Gnome Shell freeze > > Status in gnome-shell package in Ubuntu: > Incomplete > > Bug description: > was logged in through team viewer and got kicked out. when i was able > to physically access the machine the screens were on, but was not able > to move the mouse or interact with the computer. performed hard > reboot to get it back on. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34 > Uname: Linux 5.4.0-31-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CasperMD5CheckResult: skip > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue May 26 11:24:02 2020 > DistUpgraded: Fresh install > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Several times a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: > Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX > 470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA > controller]) > Subsystem: PC Partner Limited / Sapphire Technology Radeon RX 470/480 > [174b:e347] > InstallationDate: Installed on 2020-05-09 (16 days ago) > InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 > (20200423) > MachineType: Micro-Star International Co., Ltd. MS-7A34 > ProcEnviron: > PATH=(custom, no user) > XDG_RUNTIME_DIR=<set> > LANG=en_US.UTF-8 > SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic > root=UUID=595b2c33-123b-4c4d-be9f-f87ce6ce8733 ro quiet splash vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 07/08/2019 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: A.LM > dmi.board.asset.tag: To be filled by O.E.M. > dmi.board.name: B350 PC MATE(MS-7A34) > dmi.board.vendor: Micro-Star International Co., Ltd > dmi.board.version: 2.0 > dmi.chassis.asset.tag: To be filled by O.E.M. > dmi.chassis.type: 3 > dmi.chassis.vendor: Micro-Star International Co., Ltd. > dmi.chassis.version: 2.0 > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrA.LM:bd07/08/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A34:pvr2.0:rvnMicro-StarInternationalCo.,Ltd:rnB350PCMATE(MS-7A34):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0: > dmi.product.family: To be filled by O.E.M. > dmi.product.name: MS-7A34 > dmi.product.sku: To be filled by O.E.M. > dmi.product.version: 2.0 > dmi.sys.vendor: Micro-Star International Co., Ltd. > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.101-2 > version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 > version.libgl1-mesa-glx: libgl1-mesa-glx N/A > version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions > ** Attachment added: "settings.txt" https://bugs.launchpad.net/bugs/1880728/+attachment/5384228/+files/settings.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1880728 Title: [amdgpu] Gnome Shell freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions -- desktop-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
