crashed again this afternoon. attached is another prevboot file. On Wed, Jun 17, 2020 at 8:11 AM DavidJr. <davidlandi...@gmail.com> wrote:
> Crashed again overnight. Went to wake the screen (the computer doesnt > sleep, just turns off the screen) and got no response from the mouse or > keyboard. When i pressed the power buttonit woke the screen, but it was > just a black screen with the mouse cursor displayed, but not able to be > moved. There is a new error on errors.ubuntu.com, but it was in the > afternoon and i used it in the evening just fine. Here is the link: > https://errors.ubuntu.com/oops/1abba6b4-b09b-11ea-aba8-fa163ee63de6 > > i also am attaching another prevboot file that i ran after it powered up > this morning. > > On Mon, Jun 15, 2020 at 9:29 PM DavidJr. <davidlandi...@gmail.com> wrote: > >> attached is the file requested. I have unplugged the viewsonic monitor >> from the GPU and will run for a while to see if it still has issues. >> >> On Mon, Jun 15, 2020 at 9:00 PM Daniel van Vugt < >> 1880...@bugs.launchpad.net> wrote: >> >>> Thanks. Certainly gnome-shell is crashing so we should focus on those: >>> >>> https://errors.ubuntu.com/oops/f1dcc3fa-988e-11ea-ad8b-fa163e983629 >>> https://errors.ubuntu.com/oops/f3279c74-95fc-11ea-a45e-fa163e6cac46 >>> https://errors.ubuntu.com/oops/53690272-9516-11ea-a9c3-fa163ee63de6 >>> >>> Unfortunately there isn't any debugging information available in those. >>> >>> What I can see is a recurring problem with your ViewSonic monitor being >>> redetected/reconnected on DVI regularly. So it looks like there's a >>> connection problem there which might be triggering this. Please try >>> replacing the DVI cable, or leaving the ViewSonic unplugged for a while >>> to see if the problem goes away. >>> >>> Please also run this command: >>> >>> gsettings list-recursively org.gnome.shell > settings.txt >>> >>> and then attach the resulting text file here. >>> >>> >>> ** Summary changed: >>> >>> - [amdgpu] Xorg freeze >>> + [amdgpu] Gnome Shell freeze >>> >>> ** Package changed: xorg-server (Ubuntu) => gnome-shell (Ubuntu) >>> >>> -- >>> You received this bug notification because you are subscribed to the bug >>> report. >>> https://bugs.launchpad.net/bugs/1880728 >>> >>> Title: >>> [amdgpu] Gnome Shell freeze >>> >>> Status in gnome-shell package in Ubuntu: >>> Incomplete >>> >>> Bug description: >>> was logged in through team viewer and got kicked out. when i was able >>> to physically access the machine the screens were on, but was not able >>> to move the mouse or interact with the computer. performed hard >>> reboot to get it back on. >>> >>> ProblemType: Bug >>> DistroRelease: Ubuntu 20.04 >>> Package: xorg 1:7.7+19ubuntu14 >>> ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34 >>> Uname: Linux 5.4.0-31-generic x86_64 >>> ApportVersion: 2.20.11-0ubuntu27 >>> Architecture: amd64 >>> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' >>> CasperMD5CheckResult: skip >>> CompositorRunning: None >>> CurrentDesktop: ubuntu:GNOME >>> Date: Tue May 26 11:24:02 2020 >>> DistUpgraded: Fresh install >>> DistroCodename: focal >>> DistroVariant: ubuntu >>> ExtraDebuggingInterest: Yes >>> GpuHangFrequency: Several times a week >>> GpuHangReproducibility: Seems to happen randomly >>> GpuHangStarted: Immediately after installing this version of Ubuntu >>> GraphicsCard: >>> Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX >>> 470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA >>> controller]) >>> Subsystem: PC Partner Limited / Sapphire Technology Radeon RX >>> 470/480 [174b:e347] >>> InstallationDate: Installed on 2020-05-09 (16 days ago) >>> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 >>> (20200423) >>> MachineType: Micro-Star International Co., Ltd. MS-7A34 >>> ProcEnviron: >>> PATH=(custom, no user) >>> XDG_RUNTIME_DIR=<set> >>> LANG=en_US.UTF-8 >>> SHELL=/bin/bash >>> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic >>> root=UUID=595b2c33-123b-4c4d-be9f-f87ce6ce8733 ro quiet splash vt.handoff=7 >>> SourcePackage: xorg >>> Symptom: display >>> Title: Xorg freeze >>> UpgradeStatus: No upgrade log present (probably fresh install) >>> dmi.bios.date: 07/08/2019 >>> dmi.bios.vendor: American Megatrends Inc. >>> dmi.bios.version: A.LM >>> dmi.board.asset.tag: To be filled by O.E.M. >>> dmi.board.name: B350 PC MATE(MS-7A34) >>> dmi.board.vendor: Micro-Star International Co., Ltd >>> dmi.board.version: 2.0 >>> dmi.chassis.asset.tag: To be filled by O.E.M. >>> dmi.chassis.type: 3 >>> dmi.chassis.vendor: Micro-Star International Co., Ltd. >>> dmi.chassis.version: 2.0 >>> dmi.modalias: >>> dmi:bvnAmericanMegatrendsInc.:bvrA.LM:bd07/08/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A34:pvr2.0:rvnMicro-StarInternationalCo.,Ltd:rnB350PCMATE(MS-7A34):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0: >>> dmi.product.family: To be filled by O.E.M. >>> dmi.product.name: MS-7A34 >>> dmi.product.sku: To be filled by O.E.M. >>> dmi.product.version: 2.0 >>> dmi.sys.vendor: Micro-Star International Co., Ltd. >>> version.compiz: compiz N/A >>> version.libdrm2: libdrm2 2.4.101-2 >>> version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 >>> version.libgl1-mesa-glx: libgl1-mesa-glx N/A >>> version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 >>> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A >>> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 >>> version.xserver-xorg-video-intel: xserver-xorg-video-intel >>> 2:2.99.917+git20200226-1 >>> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau >>> 1:1.0.16-1 >>> >>> To manage notifications about this bug go to: >>> >>> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions >>> >> ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/bugs/1880728/+attachment/5384871/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1880728 Title: [amdgpu] Gnome Shell freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
