Crashed again overnight. Went to wake the screen (the computer doesnt sleep, just turns off the screen) and got no response from the mouse or keyboard. When i pressed the power buttonit woke the screen, but it was just a black screen with the mouse cursor displayed, but not able to be moved. There is a new error on errors.ubuntu.com, but it was in the afternoon and i used it in the evening just fine. Here is the link: https://errors.ubuntu.com/oops/1abba6b4-b09b-11ea-aba8-fa163ee63de6
i also am attaching another prevboot file that i ran after it powered up this morning. On Mon, Jun 15, 2020 at 9:29 PM DavidJr. <davidlandi...@gmail.com> wrote: > attached is the file requested. I have unplugged the viewsonic monitor > from the GPU and will run for a while to see if it still has issues. > > On Mon, Jun 15, 2020 at 9:00 PM Daniel van Vugt < > 1880...@bugs.launchpad.net> wrote: > >> Thanks. Certainly gnome-shell is crashing so we should focus on those: >> >> https://errors.ubuntu.com/oops/f1dcc3fa-988e-11ea-ad8b-fa163e983629 >> https://errors.ubuntu.com/oops/f3279c74-95fc-11ea-a45e-fa163e6cac46 >> https://errors.ubuntu.com/oops/53690272-9516-11ea-a9c3-fa163ee63de6 >> >> Unfortunately there isn't any debugging information available in those. >> >> What I can see is a recurring problem with your ViewSonic monitor being >> redetected/reconnected on DVI regularly. So it looks like there's a >> connection problem there which might be triggering this. Please try >> replacing the DVI cable, or leaving the ViewSonic unplugged for a while >> to see if the problem goes away. >> >> Please also run this command: >> >> gsettings list-recursively org.gnome.shell > settings.txt >> >> and then attach the resulting text file here. >> >> >> ** Summary changed: >> >> - [amdgpu] Xorg freeze >> + [amdgpu] Gnome Shell freeze >> >> ** Package changed: xorg-server (Ubuntu) => gnome-shell (Ubuntu) >> >> -- >> You received this bug notification because you are subscribed to the bug >> report. >> https://bugs.launchpad.net/bugs/1880728 >> >> Title: >> [amdgpu] Gnome Shell freeze >> >> Status in gnome-shell package in Ubuntu: >> Incomplete >> >> Bug description: >> was logged in through team viewer and got kicked out. when i was able >> to physically access the machine the screens were on, but was not able >> to move the mouse or interact with the computer. performed hard >> reboot to get it back on. >> >> ProblemType: Bug >> DistroRelease: Ubuntu 20.04 >> Package: xorg 1:7.7+19ubuntu14 >> ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34 >> Uname: Linux 5.4.0-31-generic x86_64 >> ApportVersion: 2.20.11-0ubuntu27 >> Architecture: amd64 >> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' >> CasperMD5CheckResult: skip >> CompositorRunning: None >> CurrentDesktop: ubuntu:GNOME >> Date: Tue May 26 11:24:02 2020 >> DistUpgraded: Fresh install >> DistroCodename: focal >> DistroVariant: ubuntu >> ExtraDebuggingInterest: Yes >> GpuHangFrequency: Several times a week >> GpuHangReproducibility: Seems to happen randomly >> GpuHangStarted: Immediately after installing this version of Ubuntu >> GraphicsCard: >> Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX >> 470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA >> controller]) >> Subsystem: PC Partner Limited / Sapphire Technology Radeon RX >> 470/480 [174b:e347] >> InstallationDate: Installed on 2020-05-09 (16 days ago) >> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 >> (20200423) >> MachineType: Micro-Star International Co., Ltd. MS-7A34 >> ProcEnviron: >> PATH=(custom, no user) >> XDG_RUNTIME_DIR=<set> >> LANG=en_US.UTF-8 >> SHELL=/bin/bash >> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic >> root=UUID=595b2c33-123b-4c4d-be9f-f87ce6ce8733 ro quiet splash vt.handoff=7 >> SourcePackage: xorg >> Symptom: display >> Title: Xorg freeze >> UpgradeStatus: No upgrade log present (probably fresh install) >> dmi.bios.date: 07/08/2019 >> dmi.bios.vendor: American Megatrends Inc. >> dmi.bios.version: A.LM >> dmi.board.asset.tag: To be filled by O.E.M. >> dmi.board.name: B350 PC MATE(MS-7A34) >> dmi.board.vendor: Micro-Star International Co., Ltd >> dmi.board.version: 2.0 >> dmi.chassis.asset.tag: To be filled by O.E.M. >> dmi.chassis.type: 3 >> dmi.chassis.vendor: Micro-Star International Co., Ltd. >> dmi.chassis.version: 2.0 >> dmi.modalias: >> dmi:bvnAmericanMegatrendsInc.:bvrA.LM:bd07/08/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A34:pvr2.0:rvnMicro-StarInternationalCo.,Ltd:rnB350PCMATE(MS-7A34):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0: >> dmi.product.family: To be filled by O.E.M. >> dmi.product.name: MS-7A34 >> dmi.product.sku: To be filled by O.E.M. >> dmi.product.version: 2.0 >> dmi.sys.vendor: Micro-Star International Co., Ltd. >> version.compiz: compiz N/A >> version.libdrm2: libdrm2 2.4.101-2 >> version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 >> version.libgl1-mesa-glx: libgl1-mesa-glx N/A >> version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 >> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A >> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 >> version.xserver-xorg-video-intel: xserver-xorg-video-intel >> 2:2.99.917+git20200226-1 >> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau >> 1:1.0.16-1 >> >> To manage notifications about this bug go to: >> >> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions >> > ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/bugs/1880728/+attachment/5384727/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1880728 Title: [amdgpu] Gnome Shell freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
