On Fri, Aug 19, 2011 at 10:40 AM, Felipe Contreras <
felipe.contre...@gmail.com> wrote:

> On Fri, Aug 19, 2011 at 4:55 PM, Sam Thursfield <sss...@gmail.com> wrote:
> >
> > Gathering feedback does not necessarily require an online user survey.
> Indeed, do you have a better suggestion?
There are several other ways to get feedback.

For example, user testing. I'm sure all the major distributions have done
some user testing. Most large companies have a whole user testing

I'm not a user testing expert but it involves giving people (both new and
experienced) tasks to do, watching how they do it (without interfering) and
then asking them about their experience.

I know people who have successfully used http://www.usertesting.com/ for web
sites. I don't know if a similar, inexpensive option exists for desktop
software or not.

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