On Fri, Aug 19, 2011 at 8:25 PM, Stormy Peters <sto...@gnome.org> wrote:
> On Fri, Aug 19, 2011 at 10:40 AM, Felipe Contreras
> <felipe.contre...@gmail.com> wrote:
>> On Fri, Aug 19, 2011 at 4:55 PM, Sam Thursfield <sss...@gmail.com> wrote:
>> >
>> > Gathering feedback does not necessarily require an online user survey.
>> Indeed, do you have a better suggestion?
> There are several other ways to get feedback.
> For example, user testing. I'm sure all the major distributions have done
> some user testing. Most large companies have a whole user testing
> team/group.

And where are the results? Without evidence it's only wishful thinking.

> I'm not a user testing expert but it involves giving people (both new and
> experienced) tasks to do, watching how they do it (without interfering) and
> then asking them about their experience.
> I know people who have successfully used http://www.usertesting.com/ for web
> sites. I don't know if a similar, inexpensive option exists for desktop
> software or not.

Right, so nobody is going to do this. Is there any better suggestion
that would actually be implemented?

Felipe Contreras
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