This bug was fixed in the package hplip - 3.14.3-0ubuntu4
---------------
hplip (3.14.3-0ubuntu4) utopic; urgency=low
* debian/rules: Remove hpcups support for the HP Officejet Pro K550 as it is
known to not work. This way hpijs (which works) will be used (LP: #981473,
LP: #1311697).
-- Till Kamppeter <[email protected]> Tue, 29 Apr 2014 12:06:00 +0200
** Changed in: hplip (Ubuntu)
Status: Confirmed => Fix Released
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https://bugs.launchpad.net/bugs/981473
Title:
HP Officejet Pro K550 fails to print in Ubuntu
Status in HP Linux Imaging and Printing:
Confirmed
Status in “hplip” package in Ubuntu:
Fix Released
Bug description:
I am having an issue with an Officejet Pro K550:
1) Issue started under Ubuntu 11.04
2) Under Ubuntu 10.10 on same laptop printer work's fine
3) Currently running latest hplip updates under 12.04
4) And I have HP Device Manager installed and working.
When attempting to print or run a test print - job starts and always
gets an inch or two down the page and then stops. Error code in HP
Device Manager is always 5012 - Device Communication Error.
I upgrade to hplip 3.12.4 and same things still happend.
I have never logged a bug under Launchpad before but I can follow
technical instructions if laid out clearly.
Looking forward to a response.
Update:
Also happens in 12.10 and 13.04
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