Hello Sergio,
Thank you for submitting this bug and reporting a problem with hplip. You made
this bug report some time ago and Ubuntu and hplip have been updated since
then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 1581597
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu and hplip better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: hplip
Status: New => Incomplete
** Changed in: hplip (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1581597
Title:
hplip causes scanimage -L to return the same hp scanner as two devices
Status in HPLIP:
Incomplete
Status in hplip package in Ubuntu:
Incomplete
Bug description:
I have a wifi connected HP multifunction printer that includes a
scanner Officejet 4500.
cups is configured to recognize this printer "by name" as in
hp:/net/Officejet_4500_G510n-z?zc=HPxxxxxx
calling scanimage -L causes the scanner associated to the printer to
be returned twice, once with a by-name url and once with a by-address
url, namely as
device 'hpaio:/net/Officejet_4500_G510n-z?zc=HPxxxxxx' is a Hewlett-
Packard Officejet_4500_G510n-z all-in-one
device
`hpaio:/net/officejet_4500_g510n-z?ip=nnn.nnn.nnn.nnn&queue=false' is
a Hewlett-Packard Officejet_4500_G510n-z all-in-one
This is somehow confusing.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: hplip 3.16.3+repack0-1
ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CurrentDesktop: KDE
Date: Fri May 13 18:20:49 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-12-12 (882 days ago)
InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64
(20131016.1)
MachineType: Notebook W740SU
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic
root=/dev/mapper/zagar_ssd--vg-root ro quiet splash
resume=/dev/zagar_hd-vg/swap_1 acpi_backlight=vendor vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to xenial on 2016-04-21 (21 days ago)
dmi.bios.date: 10/02/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W740SU
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/02/2013:svnNotebook:pnW740SU:pvrNotApplicable:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: W740SU
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook
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