Thanks for the bug report. Since most bugs of this nature are caused by
extensions, the first thing to do is to check for and uninstall/disable
all non-Ubuntu extensions you have enabled. At a minimum:
1. Disable all extensions in the 'Extensions' app; and
2. Look in ~/.local/share/gnome-shell/ and if you find a directory
called 'extensions' then delete it.
3. Reboot and tell us if the problem happens again.
4. If the problem does happen again then please run this command to
collect more system info:
apport-collect 1917066
** Tags removed: apport-bug
** Package changed: gnome-session (Ubuntu) => gnome-shell (Ubuntu)
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-session in Ubuntu.
https://bugs.launchpad.net/bugs/1917066
Title:
windows and popups in gnome become unresponsive
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
windows and popups in gnome become unresponsive.
I can start and quit apps from the bar but can not interact with them (no
action on x button or capslock on the keyboard)
I am forced to ssh in to run apport-cli gnome-session-quit
lsb_release -rd
Description: Ubuntu 20.04.2 LTS
uname -r
5.6.0-1047-oem
I'm not sure what pkgname is at fault but let me know if there is any
info or testing I can do to narrow down the issue.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-session (not installed)
ProcVersionSignature: Ubuntu 5.6.0-1047.51-oem 5.6.19
Uname: Linux 5.6.0-1047-oem x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 26 11:27:16 2021
ExecutablePath: /usr/lib/gdm3/gdm-wayland-session
InstallationDate: Installed on 2020-11-13 (105 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
ProcEnviron:
SHELL=/bin/bash
PATH=(custom, no user)
LANG=en_CA.UTF-8
LANGUAGE=en_CA:en
XDG_RUNTIME_DIR=<set>
SourcePackage: gnome-session
UpgradeStatus: No upgrade log present (probably fresh install)
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