Public bug reported:
Using Ubuntu 23.10 mantic, RDClient on MacOS or even Windows Remote
Desktop Client, the RDP session suddenly freezes with the following
entries in logs
2023-12-27T14:15:57.255492-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
[14:14:10:011] [1685:140241] [INFO][ 14:15:57 | #033[0;31mERROR#033[0m | 🪲
Bug: ei_device_pointer_motion_absolute: device is not not emulating
2023-12-27T14:15:57.256197-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:57.379168-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
message repeated 119 times: [ ... | #033[0;31mERROR#033[0m | 🪲 Bug:
ei_device_pointer_motion_absolute: device is not not emulating]
2023-12-27T14:15:57.379816-05:00 ubuntuvm gnome-shell[1772]: Client error:
socket disconnected
2023-12-27T14:15:57.379912-05:00 ubuntuvm gnome-shell[1772]: Failed to add
device, disconnecting client
2023-12-27T14:15:57.380164-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:57.380837-05:00 ubuntuvm gnome-shell[1772]: Window manager
warning: Ping serial 912996857 was reused for window W5, previous use was for
window W4.
2023-12-27T14:15:57.381471-05:00 ubuntuvm gnome-shell[1772]: message repeated
17 times: [ Window manager warning: Ping serial 912996857 was reused for window
W5, previous use was for window W4.]
2023-12-27T14:15:57.381510-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:57.381586-05:00 ubuntuvm gnome-shell[1772]: Window manager
warning: Ping serial 912996857 was reused for window W5, previous use was for
window W4.
2023-12-27T14:15:57.382172-05:00 ubuntuvm gnome-shell[1772]: message repeated
19 times: [ Window manager warning: Ping serial 912996857 was reused for window
W5, previous use was for window W4.]
2023-12-27T14:15:57.382205-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:57.947437-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
message repeated 345 times: [ ... | #033[0;31mERROR#033[0m | 🪲 Bug:
ei_device_pointer_motion_absolute: device is not not emulating]
2023-12-27T14:15:58.067012-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
14:15:58 | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:58.096724-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:58.930342-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
message repeated 404 times: [ ... | #033[0;31mERROR#033[0m | 🪲 Bug:
ei_device_pointer_motion_absolute: device is not not emulating]
2023-12-27T14:15:59.006279-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
14:15:59 | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:59.008501-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:59.539393-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
message repeated 208 times: [ ... | #033[0;31mERROR#033[0m | 🪲 Bug:
ei_device_pointer_motion_absolute: device is not not emulating]
2023-12-27T14:15:59.543880-05:00 ubuntuvm dbus-daemon[1521]: apparmor="DENIED"
operation="dbus_method_call" bus="session"
path="/org/gnome/Mutter/IdleMonitor/Core"
interface="org.gnome.Mutter.IdleMonitor" member="GetIdletime" mask="send"
name=":1.26" pid=3585 label="snap.firefox.firefox" peer_pid=1772
peer_label="unconfined"
2023-12-27T14:15:59.550634-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:59.988595-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
message repeated 227 times: [ ... | #033[0;31mERROR#033[0m | 🪲 Bug:
ei_device_pointer_motion_absolute: device is not not emulating]
2023-12-27T14:16:00.112724-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
14:16:00 | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:16:00.116829-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:16:00.188927-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
message repeated 30 times: [ ... | #033[0;31mERROR#033[0m | 🪲 Bug:
ei_device_pointer_motion_absolute: device is not not emulating]
2023-12-27T14:16:02.012340-05:00 ubuntuvm dbus-daemon[1521]: apparmor="DENIED"
operation="dbus_method_call" bus="session"
path="/org/gnome/Mutter/IdleMonitor/Core"
interface="org.gnome.Mutter.IdleMonitor" member="GetIdletime" mask="send"
name=":1.26" pid=3585 label="snap.firefox.firefox" peer_pid=1772
peer_label="unconfined"
2023-12-27T14:16:07.802200-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
14:16:07 | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:16:07.802479-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
Disconnecting the session and reconnecting causes the mouse to work again for a
short while, however, the behavior is unpredictable, erratic and happens only
with 23.10 and the new RDP server in Ubuntu.
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: gnome-remote-desktop 45.0-1
ProcVersionSignature: Ubuntu 6.5.0-14.14-generic 6.5.3
Uname: Linux 6.5.0-14-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Dec 27 14:16:58 2023
InstallationDate: Installed on 2023-11-13 (44 days ago)
InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
SourcePackage: gnome-remote-desktop
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-remote-desktop (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug mantic wayland-session
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-remote-desktop in Ubuntu.
https://bugs.launchpad.net/bugs/2047585
Title:
gnome-remote-desktop-daemon stops responding to mouse input
Status in gnome-remote-desktop package in Ubuntu:
New
Bug description:
Using Ubuntu 23.10 mantic, RDClient on MacOS or even Windows Remote
Desktop Client, the RDP session suddenly freezes with the following
entries in logs
2023-12-27T14:15:57.255492-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
[14:14:10:011] [1685:140241] [INFO][ 14:15:57 | #033[0;31mERROR#033[0m | 🪲
Bug: ei_device_pointer_motion_absolute: device is not not emulating
2023-12-27T14:15:57.256197-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:57.379168-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
message repeated 119 times: [ ... | #033[0;31mERROR#033[0m | 🪲 Bug:
ei_device_pointer_motion_absolute: device is not not emulating]
2023-12-27T14:15:57.379816-05:00 ubuntuvm gnome-shell[1772]: Client error:
socket disconnected
2023-12-27T14:15:57.379912-05:00 ubuntuvm gnome-shell[1772]: Failed to add
device, disconnecting client
2023-12-27T14:15:57.380164-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:57.380837-05:00 ubuntuvm gnome-shell[1772]: Window manager
warning: Ping serial 912996857 was reused for window W5, previous use was for
window W4.
2023-12-27T14:15:57.381471-05:00 ubuntuvm gnome-shell[1772]: message repeated
17 times: [ Window manager warning: Ping serial 912996857 was reused for window
W5, previous use was for window W4.]
2023-12-27T14:15:57.381510-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:57.381586-05:00 ubuntuvm gnome-shell[1772]: Window manager
warning: Ping serial 912996857 was reused for window W5, previous use was for
window W4.
2023-12-27T14:15:57.382172-05:00 ubuntuvm gnome-shell[1772]: message repeated
19 times: [ Window manager warning: Ping serial 912996857 was reused for window
W5, previous use was for window W4.]
2023-12-27T14:15:57.382205-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:57.947437-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
message repeated 345 times: [ ... | #033[0;31mERROR#033[0m | 🪲 Bug:
ei_device_pointer_motion_absolute: device is not not emulating]
2023-12-27T14:15:58.067012-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
14:15:58 | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:58.096724-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:58.930342-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
message repeated 404 times: [ ... | #033[0;31mERROR#033[0m | 🪲 Bug:
ei_device_pointer_motion_absolute: device is not not emulating]
2023-12-27T14:15:59.006279-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
14:15:59 | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:59.008501-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:59.539393-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
message repeated 208 times: [ ... | #033[0;31mERROR#033[0m | 🪲 Bug:
ei_device_pointer_motion_absolute: device is not not emulating]
2023-12-27T14:15:59.543880-05:00 ubuntuvm dbus-daemon[1521]:
apparmor="DENIED" operation="dbus_method_call" bus="session"
path="/org/gnome/Mutter/IdleMonitor/Core"
interface="org.gnome.Mutter.IdleMonitor" member="GetIdletime" mask="send"
name=":1.26" pid=3585 label="snap.firefox.firefox" peer_pid=1772
peer_label="unconfined"
2023-12-27T14:15:59.550634-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:15:59.988595-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
message repeated 227 times: [ ... | #033[0;31mERROR#033[0m | 🪲 Bug:
ei_device_pointer_motion_absolute: device is not not emulating]
2023-12-27T14:16:00.112724-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
14:16:00 | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:16:00.116829-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:16:00.188927-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
message repeated 30 times: [ ... | #033[0;31mERROR#033[0m | 🪲 Bug:
ei_device_pointer_motion_absolute: device is not not emulating]
2023-12-27T14:16:02.012340-05:00 ubuntuvm dbus-daemon[1521]:
apparmor="DENIED" operation="dbus_method_call" bus="session"
path="/org/gnome/Mutter/IdleMonitor/Core"
interface="org.gnome.Mutter.IdleMonitor" member="GetIdletime" mask="send"
name=":1.26" pid=3585 label="snap.firefox.firefox" peer_pid=1772
peer_label="unconfined"
2023-12-27T14:16:07.802200-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
14:16:07 | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
2023-12-27T14:16:07.802479-05:00 ubuntuvm gnome-remote-desktop-daemon[1685]:
... | #033[0;31mERROR#033[0m | 🪲 Bug: ei_device_pointer_motion_absolute:
device is not not emulating
Disconnecting the session and reconnecting causes the mouse to work again for
a short while, however, the behavior is unpredictable, erratic and happens only
with 23.10 and the new RDP server in Ubuntu.
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: gnome-remote-desktop 45.0-1
ProcVersionSignature: Ubuntu 6.5.0-14.14-generic 6.5.3
Uname: Linux 6.5.0-14-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Dec 27 14:16:58 2023
InstallationDate: Installed on 2023-11-13 (44 days ago)
InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64
(20231016.1)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
SourcePackage: gnome-remote-desktop
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-remote-desktop/+bug/2047585/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
