We would like to agree with all of this, every single domain we have
transferred (and probably the 3 we did today) have received invoices
from Network Solutions, a few of our clients were extremely nervious
over this as the domain names in question are worth large sums of
money to them because of marketing, easy of remembering, etc... They
come screaming to us thinking we screwed up something, when in fact
its the other guy that is screwing up completely.
This hurts everyone except for network solutions, and I bet if you
paid the invoice the only way they would give that $35 back is if you
transfered the domain back to them right... I think that falls into
another type of felony... but boy can I see a larger mess in the
making with all of this.
On the other hand, nothing would get me to start registering domains
with NetSol again, cant even get rid of problems with them even after
we stop using them. What does it take.
>Although I am not an active Opensrs agent, I have been using one,
>and I received
>invoices for two domains today. Then 10 minutes later, I receved the
>acknowledgement that my transfer request has been approved.
>
>This has happened to every domain I have been transferring. I'm
>happy to join a
>Class Action suit of any kind against NSI.
>
>Thanks,
>Jeffrey Cleary
>NetVenture, Inc.
>
>
>"Rodney Payne, Support Team" wrote:
>
>> I AGREE
>>
>> ----- Original Message -----
>> From: Tony <[EMAIL PROTECTED]>
>> To: Ken Joy <[EMAIL PROTECTED]>; Bob Martin <[EMAIL PROTECTED]>;
> > <[EMAIL PROTECTED]>
>> Sent: Wednesday, August 30, 2000 12:15 PM
>> Subject: RE: NetworkSolutions (slightly OT)
> >
>> > I just followed up on the exact same situation.
>> > The domain in question was transfered a week before the NetSol renewal
>> date.
>> > I called NetSol at 1-800-779-1710 and was told by Billing Rep Kalwan
>> after
>> > he looked up the invoice number
>> > that the invoice was indeed valid and that we owed $35.00 for the renewal.
>> > Only after checking their whois
>> > database did he concede that they no longer had this domain. I then spoke
>> > with his supervisor..Akbar, who
>> > admitted they were aware of the problem and advised that he would have to
>> > send a 'report' to the 'Accounting Department'
>> > about this domain and that I should ignore any future billing notices.
>> When
>> > I protested and mentioned the mess
>> > they created with the collection agency debacle he stated that only unpaid
>> > initial registrations were being
>> > turned over to collection and/or the auction process.
>> >
>> > I have a real problem with this. As Bob stated, there are probably HUGE
> > > amounts of people who are paying these invoices.
> >
