> > Is there a known contact to report it (or is someone with a Google hat
> > reading this anyway)?


I am sorry you experienced difficulty in contacting us about this issue. 

We maintain contact details both within our CPS (like other CAs) and at 
https://pki.goog so that people can reach us expeditiously. In the future if 
anyone needs to reach us please use those details.

Google is a large organization and when other teams are contacted (such as DNS) 
we do not have control over when and if those issues will reach us. 

We are actively working on a post mortem on this issue and when it is complete 
we will share it in this thread.

Thanks for your help in this matter,

Ryan Hurst
Product Manager
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