On Fri, Aug 02, 2024 at 05:43:35AM -0700, Wayne wrote:
> So in summary: the allegations are true, and there's a direct business
> model created to allow this to exist alongside the traditional certificates
> system?
>
> Are any other CAs going to be forthcoming on a similar approach, as what is
> being described is renting certificate lifespan, with hidden cancellation
> fees. I don't see how this is compatible with the baseline requirements,

I'd appreciate it if you could expand on this point further, as I'm not
seeing any conflict with the BRs here -- nor do I think that the BRs
*should* make any stipulations on business models (for both legal and
practical reasons).  As far as revocation reasons go, I believe the BRs
are a list of "circumstances in which you *must* revoke", they don't
mandate that certificates *not* be revoked for other reasons.

It appears that there is a level of misunderstanding between what
Entrust was selling and what customers *thought* they were buying.  To
the degree that the problem was Entrust misrepresenting its products and
services, then that will (presumably) be ironed out between Entrust and
its customers, through legal action or otherwise.  To the extent that
the problem was, instead, customers failing to comprehend what Entrust
was saying, well there's plenty of precedent for *that* in the WebPKI
(amongst other places).

We've recently seen, with the DigiCert TRO, an ugly consequence of
customers misunderstanding what was being sold, and I believe that the
customer in that instance has been generally considered (by the WebPKI
community) at least partially responsible for not taking the time to
understand what they were buying.  It's difficult, therefore, to
simultaneously put the blame entirely on Entrust for their customers'
misunderstanding of the ramifications of what they were buying while
criticising Alegeus for their similar misunderstanding.

> It is disconcerting that this is phrased as standard operating procedure,
> and nothing to worry about.

On a personal level, I don't like Entrust's business model here, but
there are *lots* of things I don't like, and not everything I dislike is
something that has to be banned (much as I might like it to be).

I will, however, amplify Watson Ladd's comment elsewhere in this thread,
which I believe is extremely pertinent:

"Let me get this straight: you will not revoke on time when presented
with a BR violation, making the excuse customers will be
inconvenienced, run criticial systems yadda yadda. You will revoke
gratuitously come contract renewal time, and none of the reasons
listed before matter."

This, to me, is an important thing to bear in mind.  It may not be a BR
violation to revoke for business reasons, but using it as a sales tool
against potentially the same category of system that was used as a
defence against the consequences of Entrust's own actions is... not
great, at the very least.

- Matt

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