On Tue, Jul 30, 2024 at 12:40:44AM -0700, Jonathan Doe wrote:
> Entrust appear to be threatening existing customers with revocation of
> still-valid certs if contracts are not renewed.

Is there any possibility of sharing (redacted where necessary)
communications that support this appearance?

> I have seen with our own discussions with Entrust as well as those from
> others in my network. We were told we could not get a short-term extension
> to the Entrust contract while these issues are ongoing, and if we did not
> renew the contract, all active certificates would be revoked.

I would like to thank Entrust for this apparent further demonstration of
why certificate lifecycle automation is so important.  In an
organisation that had lifecycle automation in place, it would be much
easier to switch to a new CA, by adjusting some configuration (ACME
directory and possibly credentials) and pressing "reissue".  You could
be completely switched off those hostage certificates before anyone
knew, making any threatened revocation a non-issue.

- Matt

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