I agree that Slack is very useful for small scope questions.

I took a look at GitHub Discussions, Stackoverflow & Slack
In discussions I didn't find many questions that were answered by the
community - most of them were answered by committers.
On the other hand, Stackoverflow and Slack seems to have a higher
engagement of users helping each other.


On Wed, Dec 23, 2020 at 1:10 PM Tomasz Urbaszek <[email protected]>
wrote:

> +1 for promoting discussions. I think having the Q&A and troubleshooting
> close to repo is even better than stackoverflow.
>
> Although I think we should more often use devlist, we should keep Slack
> for quick and ad hoc communication as Ash and Kamil mentioned.
>
> Tomek
>
> On Wed, Dec 23, 2020 at 10:11 AM Ash Berlin-Taylor <[email protected]> wrote:
>
>> I think we need to acknowledge that different people like solving
>> problems in different ways - personally I prefer more interactive solving
>> for example.
>>
>> Encouraging GitHub discussion is fine, but also there's some class of
>> issues where I find a more real-time approach preferable (easier to ask
>> clarifying questions, suggest extra debugging, quicker back and forth etc.)
>>
>> Not sure what I'm suggesting, other than slack still has a place for me.
>>
>> Ash
>>
>> On 23 December 2020 07:49:27 GMT, Deng Xiaodong <[email protected]>
>> wrote:
>>>
>>> My only question is whether some other channels should be treated the
>>> same way as well? For example, channel “#newbie-question”
>>>
>>>
>>> XD
>>>
>>> On Wed, Dec 23, 2020 at 08:28 Sumit Maheshwari <[email protected]>
>>> wrote:
>>>
>>>> Big +1
>>>>
>>>> Another reason is that in Slack the history is very limited due to the
>>>> free plan.
>>>>
>>>>
>>>> On Wed, Dec 23, 2020 at 11:35 AM Jarek Potiuk <[email protected]>
>>>> wrote:
>>>>
>>>>> Hello everyone,
>>>>>
>>>>> I had a thought - should we start redirecting people and maybe even
>>>>> disable the #troubleshooting channel in our Slack? (including our
>>>>> "community" page and a note in #troubleshooting channel.
>>>>>
>>>>> I found Github Discussions vastly superior for all things
>>>>> troubleshooting. It is indexed by search engines, you can mark the answer
>>>>> as "answer", it's clearly threaded, it naturally fits into GitHub flow. 
>>>>> You
>>>>> use the same markdown as for the rest of GitHub ... You can categorise
>>>>> discussions
>>>>>
>>>>> https://github.com/apache/airflow/discussions
>>>>>
>>>>> WDYT?
>>>>>
>>>>> J.
>>>>>
>>>>
>>>>> --
>>>>>
>>>>> Jarek Potiuk
>>>>> Polidea <https://www.polidea.com/> | Principal Software Engineer
>>>>>
>>>>> M: +48 660 796 129 <+48660796129>
>>>>> [image: Polidea] <https://www.polidea.com/>
>>>>>
>>>>>

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