People who ask on SO probably expect to be answered on SO.
I don't think it makes sense to subscribe users to automated emails like this, but a weekly (or maybe even daily) summary to dev would probably be helpful in effectively getting these questions answered. On Tue, Nov 6, 2018 at 9:27 AM Ismaël Mejía <ieme...@gmail.com> wrote: > > Is this somehow bidirectional? or should we then go and answer in SO? > Asking this because in part the interest of user@ is also to learn > from other people problems/solutions, so having the answers there > would be ideal. > On Mon, Nov 5, 2018 at 9:57 PM Kenneth Knowles <k...@apache.org> wrote: > > > > +user@ > > > > I think we'd better ask user@ before we subscribe the list to a regular > > automated email. Daily might be OK for dev@ but I would guess that user@ > > might prefer less frequent. It will have a predictable subject so it should > > be easy to filter if someone is not interested. > > > > Kenn > > > > On Mon, Nov 5, 2018 at 12:53 PM Ankur Goenka <goe...@google.com> wrote: > >> > >> +1 for the daily/weekly digest to user@ > >> > >> On Mon, Nov 5, 2018 at 10:52 AM Maximilian Michels <m...@apache.org> wrote: > >>> > >>> Great idea! I'd prefer a daily/weekly digest if possible. > >>> > >>> On 05.11.18 19:44, Tim Robertson wrote: > >>> > Thanks for raising this Anton > >>> > > >>> > It would be very easy to forward new SO questions to the user@ > >>> > list, or a new list if we're worried about the noise. > >>> > > >>> > > >>> > +1 (preference on user@ until there are too many) > >>> > > >>> > > >>> > > >>> > On Mon, Nov 5, 2018 at 7:18 PM Scott Wegner <sc...@apache.org > >>> > <mailto:sc...@apache.org>> wrote: > >>> > > >>> > I like the idea of working to improve the our presence on Q&A sites > >>> > like StackOverflow. SO is a great resource and much more > >>> > discoverable / searchable than a mail archive. > >>> > > >>> > One idea on how to improve our presence: StackOverflow supports > >>> > setting up email subscriptions [1] for particular tags. It would be > >>> > very easy to forward new SO questions to the user@ list, or a new > >>> > list if we're worried about the noise. > >>> > > >>> > [1] https://stackexchange.com/filters/new > >>> > > >>> > On Mon, Nov 5, 2018 at 9:54 AM Jean-Baptiste Onofré > >>> > <j...@nanthrax.net > >>> > <mailto:j...@nanthrax.net>> wrote: > >>> > > >>> > That's "classic" in the Apache projects. And yes, most of the > >>> > time, we > >>> > periodically send or ask the dev to check the questions on other > >>> > channels like stackoverflow. > >>> > > >>> > It makes sense to send a reminder or a list of open questions > >>> > on the > >>> > user mailing list (users can help each other too). > >>> > > >>> > Regards > >>> > JB > >>> > > >>> > On 05/11/2018 18:25, Anton Kedin wrote: > >>> > > Hi dev@, > >>> > > > >>> > > I was looking at stackoverflow questions tagged with > >>> > `apache-beam` [1] > >>> > > and wanted to ask your opinion. It feels like it's easier for > >>> > some users > >>> > > to ask questions on stackoverflow than on user@. Overall > >>> > frequency > >>> > > between the two channels seems comparable but a lot of > >>> > stackoverflow > >>> > > questions are not answered while questions on user@ get some > >>> > attention > >>> > > most of the time. Would it make sense to increase dev@ > >>> > visibility into > >>> > > stackoverflow, e.g. by sending periodic digest or some other > >>> > way? > >>> > > > >>> > > [1] https://stackoverflow.com/questions/tagged/apache-beam > >>> > > > >>> > > Regards, > >>> > > Anton > >>> > > >>> > -- > >>> > Jean-Baptiste Onofré > >>> > jbono...@apache.org <mailto:jbono...@apache.org> > >>> > http://blog.nanthrax.net > >>> > Talend - http://www.talend.com > >>> > > >>> > > >>> > > >>> > -- > >>> > > >>> > > >>> > > >>> > > >>> > Got feedback? tinyurl.com/swegner-feedback > >>> > <https://tinyurl.com/swegner-feedback> > >>> >
