Dear All
I am based at the Centre for Applied Computing at BCUC.
My PhD research is finding ICT solutions
for SME's (small to medium enterprises) and including them in the
strategic business planning process. In doing this I work with a
number of SME's and employ opensource solutions.
I speak at many events outling ICT solutions to business and am as you
may guess an advocate of open source solutions. I am happy to share
the results of my research which is being done in conjunction with the
Linux User and Developer magazine and the UK government.
Future works include a joint project with business link ( a UK
government project) to work with SME's to provide ICT solutions. I am
also working with other agencies to distribute and promote opensource.
I have one project at the moment which is a case study of a firm of
accountants who have no experience in ICT though successful as a company. I
have just deployed openoffice and feel this case study may be of benefit to
the wider OO community. My premise is that by enabling various forms of
electronic communication with its client base a more effective relationship
will build between them, thus saving fees but increasing revenue.
I will therefore be using a wide range of opensource web based solutions in
conjunction with openoffice. What I feel makes this study useful is they have
no preconceptions of MS office so OO will be taken at face value.
As an academic I have a format for recording my work with them. Are there any
particular points that the community would like me look out for? Do you have
a format for your case study methodology?
Best wishes
John McCarthy
PhD Researcher
Centre for Applied Computing
BCUC
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