On 16/04/13 19:19, Branko Čibej wrote:
On 16.04.2013 18:59, Joachim Dreimann wrote:
There seems to be some concern around our current policy of not allowing
anonymous users to report issues, and especially not allowing registered
users to report/edit/comment on tickets by default.
We've had several people speak out in favour of changing this, arguing it
would be for the best of the community.
As a first step I propose that we give all registered users the
editor_group permissions:
TICKET_CREATE
TICKET_EDIT_DESCRIPTION
TICKET_MODIFY (which implies commenting permissions)
WIKI_CREATE
WIKI_MODIFY
This would be done immediately and before implementing
http://trac.edgewall.org/wiki/SpamFilter or similar unless someone
volunteers to do so soon.
Any objections?
None at all.
Regarding registration ... note that issues.apache.org/jira requires it
in order to create or modify tickets. But it's only an e-mail
verification thing.
Maybe we somehow combine ticket creation and registration (at least
e-mail address submission) into one step? Something along these lines:
the ticket-create dropdown and form would be available to anonymous
users, but before submitting the ticket, we'd ask them to either log in,
or provide an e-mail address -- thus implicitly registering, and we'd
follow that up with e-mail verification.
I would not allow comments or other ticket modifications from anonymous
users.
-- Brane
Well, it would be useful to allow for comments so that you can ask
someone a question about the ticket they raised or get back confirmation
that it worked for them if they wanted to.
Apart from that, it is a very good question whether that is as odious a
process as having to do a capcha. The trick maybe to convince them to
still submit the ticket they just wrote out when they have to then go
through another few steps to complete.
I wonder if it would be possible to have a system to moderate tickets
and comments prior to raising for anonymous users?
Cheers,
Gary
